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VStarcamAuthentic Vstarcam IP Camera CCTV | Night Vision| Pan/Tilt| 1 Yr Warranty| Wireless| HD| IDA Approved | Safety Mark Adapter | IP Cam | Xiaomi IP Camera| Monitor Baby/Child/Maid/Elderly

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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-27
Manufacturer/
Place of origin
VStarcam Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(62970676 / support@cefideas.com)
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
JANCode Vcam
Brief Description Support both wired and wireless connection, HD quality video, all support SD card recording.
For More Support http://eye4.so/support/

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BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 5124 (90%)
This chart shows buyer's satisfaction level.
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Photo Review (1,552)

Customer Photo Review board

Highly Recommend Good Product

Easy to install and product quality is good for its price

Model:C23S WIP Plus White (1080P 120° Wide Angle)(+S$105.10) | 2 Meter Power Extension Cable:1 x Extension Cable(Not for C93WIP)(+S$5) | Safety Mark Power Adapter:Free Safety Mark Power Adapter | Strontium Micro SD with Life Time Warranty:No | Warranty:1 Year Vstarcam Official Warranty

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Mar 26, 2017
fp9*******

Recommend Fast delivery

Deliver in 2 days. Product works well. But, refresh rate quite slow. Overall, good buy for the price

Model:C7824WIP-Plus White (720P H.264 Codec)(+S$24.90) | 2 Meter Power Extension Cable:2 x Extension Cable (Not for C93WIP)(+S$10) | Safety Mark Power Adapter:Free Safety Mark Power Adapter | Strontium Micro SD with Life Time Warranty:NITRO 32GB UHS1 - Faster than Class 10(+S$21) | Warranty:1 Year Vstarcam Official Warranty

+ Add this option
Mar 25, 2017
tho*******

Highly Recommend Good seller

Fast delivery. Satisfied with the cam quality. Images are clear and sharp. Worth the price paid for. Highly recommended seller

Model:C7824WIP-Plus White (720P H.264 Codec)(+S$24.90) | 2 Meter Power Extension Cable:1 x Extension Cable(Not for C93WIP)(+S$5) | Safety Mark Power Adapter:Free Safety Mark Power Adapter | Strontium Micro SD with Life Time Warranty:No | Warranty:1 Year Vstarcam Official Warranty

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Mar 23, 2017 3
kyg*******

Highly Recommend Item received in 2 days

Fast delivery. Easy setup but the app is a bit laggy. Works as stated.

Model:C7823WIP White (720P H.264 Codec)(+S$32.10) | 2 Meter Power Extension Cable:No | Safety Mark Power Adapter:Free Safety Mark Power Adapter | Strontium Micro SD with Life Time Warranty:No | Warranty:1 Year Vstarcam Official Warranty

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Mar 22, 2017 1
ngy*******

Highly Recommend IP Camera CCTV

Received in good condition. Thanks sellers

Model:C7824WIP-Plus White (720P H.264 Codec)(+S$24.90) | 2 Meter Power Extension Cable:No | Safety Mark Power Adapter:Free Safety Mark Power Adapter | Strontium Micro SD with Life Time Warranty:NITRO 32GB UHS1 - Faster than Class 10(+S$21) | Warranty:1 Year Vstarcam Official Warranty

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Mar 22, 2017 1
Ire*******

Customer Review(5,415)

Customer Review board
Rating Feedback Date Written by
Highly Recommend 2017-03-26 fp9*******
Recommend 2017-03-25 tho*******
Recommend 2017-03-25 chi*******
Highly Recommend 2017-03-25 lyn*******
Recommend 2017-03-24 lsl*******
Highly Recommend 2017-03-24 ml_*******
Highly Recommend 2017-03-24 jol*******
Highly Recommend 2017-03-24 ong*******
Highly Recommend 2017-03-24 yeo*******
Highly Recommend 2017-03-24 zha*******

Seller Information

CEF ideas

  • Address : SIM LIM TOWER 10 JALAN BESAR #09-05
  • Available during:Working day : 11:00am ~ 7:00pm SAT : 11:00am ~ 6:00pm SUN, Holiday : day off
Item Q&A(1,360)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy Seller
26255682 Ext. Cable boy******* 2017-03-26 Unanswered
26249829 Intend to purchase CCTV for living room, kitchen and baby cot, require recommendation ann******* 2017-03-25 Answered
Hi Seller,

I was referred from a friend to your site. I have specific needs but you have a array of CAMs.
I required recording for both living room and kitchen so I guess I need a wide screen for living room.
Meanwhile, I required 2 way communication with baby cot and it would be good if it can be mobile.
Day time the baby cot will be in the living room while night time it will be in the bedroom.

The place only have wifi connection without any LAN cable.

Thanks and appreciate your recommendation.
 
[Re] Intend to purchase CCTV for living room, kitchen and baby cot, require recommendation
Dear customer

For the living room we recommend you to take the c37a as it has a wider angle lens and for kitchen we would recommend the c7837wip as it has better audio quality.

Thank you
JW
26189027 [Others] Related Inquiries ezr******* 2017-03-20 Answered
Hi seller,

How to disable the C7838WIP speaker? When I enable the microphone, many echo feedback.
 
[Re] [Others] Related Inquiries
Dear customer

There is a listen on the eye4 app, please disable it.

Thank you
JW
26167262 Camera kept going offline owe******* 2017-03-18 Answered
Hi,

My camera(C23S Plus) that I just recently bought, it keep going 'offline' from time to time. I checked the SD card recording, it also stopped so it seems unlikely due to just the WIFI. I checked the logged so far what I notice is before it goes offline it print this message '2017-03-18 09:41:39 localhost Date Read last time'. Can I bring in for a 1 to 1 exchange or you have any troubleshooting steps for me to run through? Please advice.
 
[Re] Camera kept going offline
Dear Customer

If that is the case,you can bring the camera to our store for our technical support team to fix the issue for you.

Thank You
ZF
26162526 Recording & viewing mum******* 2017-03-17 Answered
Hi, I have installed both cameras but faced some problems

1) the cameras are not recording, how to record?
2) me and my husband cannot login at the same time, can eye4 allow multiple users to view at the same time? How to do that?

Thanks
 
[Re] Recording & viewing
Dear customer

Please check your sd card is it more then 64gb, if it is please go to eye4.so to download our ip cam finder and reformat your sd card through the computer. Are you and your husband using the same eye4 account? if so please register another one and login to add your camera.

Thank you
JW
26158064 Which model she******* 2017-03-17 Answered
Hi
I need two camera, need your recommendation on which model to purchase
1. to be installed at my living room to monitor my kids when I am at work. Need to have a clear able to see their activities as much as wide as possible (whole living room). I don't have any LAN cable at living room. Only wifi.
2. Study room where I have the LAN cable. Study room area is small.
 
[Re] Which model
Dear customer

For the living room your can get a wide angle camera view which is model c37a / c23s , where else your room can get a c7837wip as it is average among our ip cams.

Thank you
JW
26128037 [About Item] Related Inquiries whi******* 2017-03-15 Answered
Hi, I have 2 C3S camera. One of it is working perfectly fine, the other one keeps going into offline status for every 3-4 days. Would need to switch off the plug and on it again. How to rectify this issue? Thanks
 
[Re] [About Item] Related Inquiries
Dear customer

Can you try upgrading its firmware and reset the camera by pressing its reset button behind.

Thank you
JW
26128004 [About Item] Related Inquiries whi******* 2017-03-15 Answered
Hi, I have 2 C3S camera. One of it is working perfectly fine, the other one keeps going into offline status for every 3-4 days. Would need to switch off the plug and on it again. How to rectify this issue? Thanks
 
[Re] [About Item] Related Inquiries
Dear customer

Can you try upgrading its firmware and reset the camera by pressing its reset button behind.

Thank you
JW

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