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VStarcamAuthentic Vstarcam IP Camera CCTV | Night Vision| Pan/Tilt| 1 Yr Warranty| Wireless| HD| IDA Approve

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Customer who recommended this item
5674 (Based on 5981 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-27
Manufacturer/
Place of origin
VStarcam Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(62970676 / support@cefideas.com)
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
JANCode Vcam
Brief Description Support both wired and wireless connection, HD quality video, all support SD card recording.
For More Support http://eye4.so/support/

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (1,760)

Customer Photo Review board
Sep 20, 2017
acc*******

Highly Recommend Less den a week to reach

Delivery superrrrrr fast.item is yet to install.tnx seller

Model:C7837WIP-Plus Black (720P H.264 Codec)(+S$42.10) | 2 Meter Power Extension Cable:1 x Extension Cable(Not for C93WIP)(+S$5) | Safety Mark Power Adapter:Free Safety Mark Power Adapter | Strontium Micro SD with Life Time Warranty:No | Warranty:1 Year Vstarcam Official Warranty

+ Add this option
Sep 19, 2017
ayi*******

Highly Recommend Good

Good and clear image.. good buy

Model:C93WIP - No Pan|Tilt Feature(720P H.264 Codec)(+S$6) | 2 Meter Power Extension Cable:No | Safety Mark Power Adapter:Free Safety Mark Power Adapter | Strontium Micro SD with Life Time Warranty:No | Warranty:1 Year Vstarcam Official Warranty

+ Add this option
Sep 19, 2017 1
jen*******

Highly Recommend easy to setup !

easy to setup ! fuss free !

Model:C7842WIP Pink (720P H.264 Codec)(+S$52.10) | 2 Meter Power Extension Cable:No | Safety Mark Power Adapter:Free Safety Mark Power Adapter | Strontium Micro SD with Life Time Warranty:No | Warranty:1 Year Vstarcam Official Warranty

+ Add this option
Sep 18, 2017
mab*******

Highly Recommend Fast and Good

fast delivery in 2 Days. Items tested working fine.

Model:C7824WIP-Plus White (720P H.264 Codec)(+S$24.90) | 2 Meter Power Extension Cable:1 x Extension Cable(Not for C93WIP)(+S$5) | Safety Mark Power Adapter:Free Safety Mark Power Adapter | Strontium Micro SD with Life Time Warranty:NITRO 32GB UHS1 - Faster than Class 10(+S$21) | Warranty:1 Year Vstarcam Official Warranty

+ Add this option
Sep 17, 2017
cmp*******

Customer Review (5,981)

Customer Review board
Rating Feedback Date Written by
Recommend Sep 22, 2017 Hte*******
Highly Recommend Sep 21, 2017 sum*******
Highly Recommend Sep 21, 2017 blu*******
Highly Recommend Sep 20, 2017 che*******
Highly Recommend Sep 20, 2017 fen*******
Highly Recommend Sep 20, 2017 acc*******
Highly Recommend Sep 19, 2017 ayi*******
Recommend Sep 19, 2017 san*******
Highly Recommend Sep 19, 2017 oha*******
Highly Recommend Sep 19, 2017 jen*******

Item Q&A(1,554)

Status
Question & Answer
Date
Member
Notice
Seller

1. You may request to exchange or return within 7 days upon received item. If item has been opened and used, it is only applicable for exchange.
2. For wrong item received, please provide us photo of the parcel with delivery information and item content through Qoo10 inquiry system or email to support@cefideas.com, we will investigate base on our record, we will cover the shipping cost if it is our fault.
3. For defective item received, please provide us photo or small video clip to email support@cefideas.com to report us the defective issue. If it needs to exchange, we will cover the cost.
4. If you have change of mind and want to change model, please make sure item is in original condition. You can bring it back to our office or ship back to us on your cost, the balance of the product and the shipping fee need to be charged.
5. For order received more than 7 days, if the product got warranty, you can bring it back within the warranty period for warranty service.

Answered
2017-09-22
kan*******
User

Hi ,can it b mounted on the ceiling ? If yes ,how isit mounted ?

User

Dear Customer

Thereis a mounting bracket in the box,you can mounting to the ceiling.

Thank you

Answered
2017-09-22
wii*******
User

Hi, which model support 5g wifi?
Thanks

User

Dear Customer

All VStarcam ip camera only can support 2.4G network.

Thank you

Answered
2017-09-20
cha*******
User

Hi do you have any cameras that supports 5G instead of 2.4G?

User

Dear customer,
All the camera can only support 2.4 g network
thank you

Answered
2017-09-18
kan*******
User

So how does it work ? Whenever I wana view the live footage ,jus login to my phone ? So my phone and e cam need to have wifi / internet connection ? As for the cam ,it's connected to a power source ?

User

Dear Customer

Yes,you have to add the camera to your EYE4 application.your ip camera will be using the house WIFi Network.

Thank you

User

ok. so the camera need to be connected to a power source? because i intend to fixed it on the ceiling and not sure is the power cable long enough

User

Dear customer

Yes, it must be connected to a power souce. If the original cable is not long enough, you can get the extention cable.

Thnak you.

Answered
2017-09-18
pat*******
User

Hi, does it comes with the mounting stand? Thank you!

User

Dear Customer

The mounting bracket is included inside the box.

Thank You
Eddie

Answered
2017-09-17
boc*******
User

Hi I have set my camera to motion recording mode but there is no recordings in my sd card playback. Pls advise. Tks.

User

Dear Customer

Please make sure your SD is working,and the set the recording time to monday-sunday 00:00-23:59.

Thank you

User

It was working fine until I upgraded the latest Eye4 app version.

User

Dear Customer

Please check your SD record Setting.

Thank you

User

Problem solved. Eye4 app bug. Thank you.

User

Dear Customer

You are welcome.

thank you

Answered
2017-09-17
kan*******
User

Hi ,which camera allows me to remotely view the live footage from my android mobile phone when at office ?

User

Dear Customer

All the camera can do that,the basic functions are the same,the diiference is the lens angle and the resolution.

Thank you

Answered
2017-09-16
ste*******
User

Hi seller, I would like get a cctv for my office to surveillance the room after I leave for home. My office is not big, approx 300square feet. I do not have a router in the room as the router is shared among many user on the level neither do I want to mount it on the wall. Can you please advise

User

Dear Customer

The camera can work on 2.4G wifi network.you can put the camera on the shelf or table.

Thank you
ZF

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