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VStarcamAuthentic Vstarcam IP Camera CCTV | Night Vision| Pan/Tilt| 1 Yr Warranty| Wireless| HD| IDA Approve

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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-27
Manufacturer/
Place of origin
VStarcam Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(62970676 / support@cefideas.com)
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
JANCode Vcam
Brief Description Support both wired and wireless connection, HD quality video, all support SD card recording.
For More Support http://eye4.so/support/

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BOOKMARK 1 2 3 4 5 6 7
Customer who recommended this item
5494 (Based on 5797 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Photo Review (1,684)

Customer Photo Review board

Not Recommend Speaker really not clear.

Prompt delivery. But speaker is really bad. Can't hear clearly at all.

Model:C7824WIP-Plus White (720P H.264 Codec)(+S$24.90) | 2 Meter Power Extension Cable:No | Safety Mark Power Adapter:Free Safety Mark Power Adapter | Strontium Micro SD with Life Time Warranty:No | Warranty:1 Year Vstarcam Official Warranty

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Jul 23, 2017 1
cra*******

Highly Recommend Perfect

Super fast delivery! Received with good item!

Model:C7824WIP-Plus White (720P H.264 Codec)(+S$24.90) | 2 Meter Power Extension Cable:No | Safety Mark Power Adapter:Free Safety Mark Power Adapter | Strontium Micro SD with Life Time Warranty:No | Warranty:1 Year Vstarcam Official Warranty

+ Add this option
Jul 21, 2017
pen*******

Recommend Good

Working good . No problem.....

Model:C7823WIP White (720P H.264 Codec)(+S$32.10) | 2 Meter Power Extension Cable:No | Safety Mark Power Adapter:Free Safety Mark Power Adapter | Strontium Micro SD with Life Time Warranty:No | Warranty:1 Year Vstarcam Official Warranty

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Jul 20, 2017
phu*******

Recommend Thumbs up for camera & app

The camera was received in good order. Fairly easy to set up. When I bumped into an error, I managed to call their Sim Lim office to get some help. The mobile app runs fine . Generally a fuss free experience. Would be better if resolution is higher and camera movement is a bit faster but as it is, it is still good.more review

Model:C7837WIP-Plus Black (720P H.264 Codec)(+S$42.10) | 2 Meter Power Extension Cable:No | Safety Mark Power Adapter:Free Safety Mark Power Adapter | Strontium Micro SD with Life Time Warranty:NITRO 64GB UHS1-Faster than C10(For C-SeriesOnly)(+S$41) | Warranty:1 Year Vstarcam Official Warranty

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Jul 20, 2017 2
isa*******

Recommend This is my 5th unit

Very convenient to monitor house for activities and affordable compare to those branded.

Model:C7824WIP-Plus White (720P H.264 Codec)(+S$24.90) | 2 Meter Power Extension Cable:No | Safety Mark Power Adapter:Free Safety Mark Power Adapter | Strontium Micro SD with Life Time Warranty:No | Warranty:1 Year Vstarcam Official Warranty

+ Add this option
Jul 20, 2017 1
wks*******

Customer Review (5,797)

Customer Review board
Rating Feedback Date Written by
Not Recommend Jul 23, 2017 cra*******
Highly Recommend Jul 23, 2017 Leo*******
Recommend Jul 22, 2017 yuk*******
Recommend Jul 21, 2017 nes*******
Highly Recommend Jul 21, 2017 pen*******
Recommend Jul 20, 2017 phu*******
Recommend Jul 20, 2017 isa*******
Recommend Jul 20, 2017 wks*******
Recommend Jul 20, 2017 neo*******
Highly Recommend Jul 19, 2017 ste*******

Seller Information

CEF ideas

  • Address : SIM LIM TOWER 10 JALAN BESAR #09-05
  • Available during:Working day : 11:00am ~ 7:00pm SAT : 11:00am ~ 6:00pm SUN, Holiday : day off
Item Q&A(1,486)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy Seller
27743545 C7838WIP onl******* 2017-07-23 Unanswered
27730753 Inquiry for the item from kev**** kev******* 2017-07-22 Answered
Hi there,
I had bought a camera from you before but the power adapter bonked out already, can I purchase just the power adapter from you? Thanks.
 
[Re] Inquiry for the item from kev****
Dear Customer,

Can purchase from us directly.

Thanks,
Tom
 
[Re] Inquiry for the item from kev****
Hi there,
So I just drop by your shop to purchase the power adapter?

Pls advise the price, it's for model 7824.

Thanks!
27716849 Inquiry for the item from pen**** pen******* 2017-07-21 Answered
Hi seller, I recently bought the ip cam model c7824 plus, may I know this model can work with wireless ? If yes how to set up?
 
[Re] Inquiry for the item from pen****
Dear Customer,

Yes can work with wireless. There is user manual on how to set up the camera.

Thanks,
Tom
27694836 Inquiry for the item from vel**** vel******* 2017-07-19 Answered
Hello seller! Can you recommend which camera works better with wifi? Because lan will be abit difficult to set up.

Let me know all the preferred model that you have.

Thank you!
 
[Re] Inquiry for the item from vel****
Dear Customer,

All of our camera can be connected to wifi. I would recommend 7837 if you are looking for a mid-range camera.

Thanks,
Tom
27670567 Inquiry for the item from eil**** eil******* 2017-07-18 Answered
Hi. My cam keep show motion detecting trigger what does it mean. And it very lag
 
[Re] Inquiry for the item from eil****
Dear Customer,

Our address is 10 Jalan Besar, Sim Lim Tower, #09-05, S'208787, Operation Time: 11am-7pm (Mon-Fri), 11am-6pm (Sat), Close on PH and Sunday. You can bring the item back for warranty. Our technical support team will assist you.

Thanks,
Tom
27609287 Inquiry for the item from lim**** lim******* 2017-07-13 Answered
Hi I had bought 5 camera but 2 of the camera keep appearing to be offline.. how can I solve the problem?
 
[Re] Inquiry for the item from lim****
Dear Customer,

You can bring it back to our office for warranty. Before that you need to make sure that are all connected to 2.4Ghz network.

Thanks,
Tom
27608076 Inquiry for the item from cin**** cin******* 2017-07-13 Answered
Hi,
Do you have a camera that is free from power cord?
Like battery operated or so?
 
[Re] Inquiry for the item from cin****
Dear Customer,

Sorry all of our camera need to work with power cable.

Thanks,
Tom
27604074 Warranty claims won******* 2017-07-13 Answered
Hi,

I have bought 3 similar IP cameras from you. All 3 of them used to be working well till recently, 2 of them suddenly lost it connection to the phone and we have tried to reset them but it just cannot get connected after several tries. 1 of them seems struck as the camera does not rotate smoothly. Could you pls advice how should I proceed with the warranty claim?

Thanks!
 
[Re] Warranty claims
Dear Customer,

Kindly bring the camera back to our office for warranty. Along with your order number.

Thanks,
Tom

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