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Western DigitalWD 2TB My Passport Portable External Hard Drive NEW Elements Transcend Toshiba (SG warranty set)

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Customer who recommended this item
86 (Based on 88 reviews)
Customer Satisfaction Score
97%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return and Exchange Policy Seller 2016-04-19
more
Manufacturer/
Place of origin
Western Digital Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (38)

Customer Photo Review board

Highly Recommend Fast Delivery

Ordered yesterday and item received next day. Fast service.

External HDD:WD 2TB My Passport Blue | I USB 3.0 Cable:Default 45cm Cable | II Protective Pouch:(A) Later | III Anti-Slip Mat|Feet:(A) Later | IV Waterproof Bag:(A) Later

+ Add this option
Sep 23, 2017
ic3*******

Highly Recommend Fast delivery

Send within 3 days. Hope it works to backup my ps game

External HDD:WD 2TB My Passport Blue | I USB 3.0 Cable:Default 45cm Cable | II Protective Pouch:(A) Later | III Anti-Slip Mat|Feet:(A) Later | IV Waterproof Bag:(A) Later

+ Add this option
Aug 25, 2017
mis*******

Highly Recommend My passort

Good price cheaper than market price next time will buy more

External HDD:WD 2TB My Passport Black | I USB 3.0 Cable:Default 45cm + Extra 1M USB 3 High Speed Cable(+S$4.70) | II Protective Pouch:(A) Later | III Anti-Slip Mat|Feet:(A) Later | IV Waterproof Bag:(A) Later

+ Add this option
Aug 16, 2017
jos*******

Highly Recommend Excellent and fast in delivery

Excellent and fast in delivery

External HDD:WD 2TB My Passport Black | I USB 3.0 Cable:Default 45cm Cable | II Protective Pouch:(A) Later | III Anti-Slip Mat|Feet:(A) Later | IV Waterproof Bag:(A) Later

+ Add this option
Aug 11, 2017
moo*******

Recommend Fast delivery with (hopefully) reliable product

Ordered on 4 Aug; received today (8 Aug). Now transferring files to it. Seems fine and working.

External HDD:WD 2TB My Passport White | I USB 3.0 Cable:Default 45cm + Extra 1M USB 3 High Speed Cable(+S$4.70) | II Protective Pouch:(C) Toshiba Pouch(+S$3) | III Anti-Slip Mat|Feet:(A) Later | IV Waterproof Bag:(A) Later

+ Add this option
Aug 08, 2017
vir*******

Customer Review (88)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 23, 2017 ic3*******
Highly Recommend Aug 31, 2017 cmc*******
Highly Recommend Aug 29, 2017 imc*******
Highly Recommend Aug 25, 2017 mis*******
Highly Recommend Aug 24, 2017 ken*******
Highly Recommend Aug 24, 2017 pet*******
Highly Recommend Aug 20, 2017 jac*******
Highly Recommend Aug 17, 2017 ngc*******
Highly Recommend Aug 16, 2017 jos*******
Highly Recommend Aug 11, 2017 moo*******

Item Q&A(30)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
Any return of exchange of items will be applicable within 7 days upon receiving of the item.

How to submit return or exchange from the buyer's end?
1. Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
2. We will assess the claim issue with the provided picture and inform on the progress.

Shortage and/or wrong item/s received
1. Provide picture of the item contents within the parcel package
2. Provide picture of the parcel package with the delivery information.

Defective items
1. Provide picture or video (where necessary) of the defective area of the received item

FAQ
Seller

If you need to receive your items urgently, it is advisable to use registered mail option, as it ensures that there is valid tracking information for your order. Avoid possible delays or lost parcels issue through Sing-post normal mail option.

FAQ
Seller

If there is no one to receive the item, following parcel could be placed inside your letterbox. Pls check your letterbox prior to inquiring to our end to advise on the next step.

FAQ
Seller

Any orders shipped through Singpost normal mail, buyers' in average will be receiving between 5-7 days later. However, there are also cases that Singpost will take up to 3 weeks to deliver. If you have yet to receive it after 3 weeks, kindly let us know.

FAQ
Seller

Any of our customers order will be shipped within 2-3 days.

Answered
2017-09-26
mec*******
User

Hi
Is it StarHub ready?

Thank you

User

Hi,
Some customers mentioned that they were able to use it for Starhub.

Regards,
Smart Shopping

User

So it's a yes?

User

Hi,
To be sure, you can check with Starhub.

Regards,
Smart Shopping

Answered
2017-08-19
imc*******
User

May I know when will you restock WD 2TB in red?

User

Hi,
Sorry, we won't be selling the red one at the moment.

Regards,
Smart Shopping

Answered
2017-08-05
vir*******
User

Your 'shipping notice' table shows 'Taqbin', 'Qxpress', 'registered Singpost' and 'normal Singpost', but 'Aramex's not shown. May I know how long will this delivery method take?

User

Hi,
It will take 2-3 days.

Regards,
Smart Shopping

Answered
2016-07-10
wen*******
User

Hi,

My i check if this WD 2TB My Passport Ultra Portable External Hard Drive can be used on laptop with Windows 10?

Regards
Wendy.

User

Hi,
Yes, it is compatible with Win 10.

Regards,
Smart Shopping

Answered
2016-07-09
ak1*******
User

Hi there,

Do you have Titanium color?

Thanks

User

Hi,
We only have in red.

Regards,
Smart Shopping

Answered
2016-06-20
ben*******
User

Hi
I just ordered Aztech homeplug. Possible to combine one shipping for Aztech homeplug and WD 2TB HDD?

User

Hi,
As long as you use the same Qoo10 account, we can ship together. But so far, we have not received your order for WD.

Regards,
Smart Shopping

Answered
2016-04-08
pic*******
User

Wd warranty is from the seller shop or directly from Wd?
Thanks!

User

Hi,
The warranty is direct with WD. They have a service centre at handy road.

Regards,
Smart Shopping

Answered
2016-04-02
yel*******
User

Hi seller. Is wd ultra compatible with mac? If yes, can i use in mac immediately or do i need to reformat upon first use?

User

Hi,
Need to reformat for Mac before use.

Regards,
Smart Shopping

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