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Western DigitalWD MY CLOUD EX4 - 4 BAY LINUX BASED NAS 0TB WDE-BWWD-0000NBK WDBWWD0000NBK-SESN 718037815909

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Notice

Subject Register Date
Return and Exchange Policy Seller 2016-04-19
more
Manufacturer/
Place of origin
WD Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Item Q&A(1)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
Any return of exchange of items will be applicable within 7 days upon receiving of the item.

How to submit return or exchange from the buyer's end?
1. Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
2. We will assess the claim issue with the provided picture and inform on the progress.

Shortage and/or wrong item/s received
1. Provide picture of the item contents within the parcel package
2. Provide picture of the parcel package with the delivery information.

Defective items
1. Provide picture or video (where necessary) of the defective area of the received item

FAQ
Seller

If you need to receive your items urgently, it is advisable to use registered mail option, as it ensures that there is valid tracking information for your order. Avoid possible delays or lost parcels issue through Sing-post normal mail option.

FAQ
Seller

If there is no one to receive the item, following parcel could be placed inside your letterbox. Pls check your letterbox prior to inquiring to our end to advise on the next step.

FAQ
Seller

Any orders shipped through Singpost normal mail, buyers' in average will be receiving between 5-7 days later. However, there are also cases that Singpost will take up to 3 weeks to deliver. If you have yet to receive it after 3 weeks, kindly let us know.

FAQ
Seller

Any of our customers order will be shipped within 2-3 days.

Answered
2016-07-30
emy*******
User

Do you carry the above w 8TB or 16TB red drive? How much?

User

Hi,
Are you looking for the Sata WD Red 8TB or 16TB that we are selling the 4TB at the below link?
http://list.qoo10.sg/g/475057265

Regards,
Smart Shopping

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