|26968194 ||Inquiry for the item from ees**** ||ees******* ||2017-05-23 ||Answered|
| ||Hi |
A920BL suitable for Xiaomi hp?thanks
[Re] Inquiry for the item from ees****
Dear customer, yes it is suitable.
|26945568 ||Switch spoilt ||jtl******* ||2017-05-22 ||Answered|
| ||Hi seller |
I bought the AWEI-A885 about 2 weeks ago, now the on-off switch
is jammed. Can I do an exchange? Or a refund.
[Re] Switch spoilt
Thank you for your inquiry.
no refund will be provided after 7 days.
For exchange, kindly whatsapp us at 94623087, stating your order number and issue you are facing.
The Format should be as seen below:
Product name & colour:
An appointment will have to be made for exchange and only strictly at our place. we are located at 12 Lim Tua Tow Road, J.artisans, Singapore 547735.
Kindly follow the format above or our CS will not reply to the whatsapp. This is to ensure that exchange has gone thru Qoo10 inquiries.
Hope you have a great day ahead!
The Concept Store
|26924435 ||Inquiry for the item from hom**** ||hom******* ||2017-05-19 ||Answered|
| ||Hi |
Can xiaomi earphones use with other phones like I phone when it comes to pairing?
[Re] Inquiry for the item from hom****
Dear customer, yes it can be used with iphone and android phones! :)
|26899202 ||Inquiry for the item from jav**** ||jav******* ||2017-05-17 ||Answered|
| ||Hi, can i check when will there be new stock for awei A880BL blue colour? |
[Re] Inquiry for the item from jav****
dear customer, we have stocks for blue colour.
|26890087 ||Inquiry for the item from jol**** ||jol******* ||2017-05-17 ||Answered|
| ||Hi, |
My order number 215728450. Just received the A921BL rose gold earphones yesterday. Can pair and play my music but there is plastic crackling noise. Seems like I'm not the only customer suffering from plastic crackling sounds from your earphones.
Texted u yesterday evening at 94623087 to request for exchange but have not heard from you at all. Pls respond and let me know if I can come down today at abt 4.30pm for the exchange. Thanks.
[Re] Inquiry for the item from jol****
Dear customer, apologies, do give us some time to answer the whatsapp as we have alot of messages to attend to. apologies for the delayed reply.
|26884096 ||Inquiry for the item from aii**** ||aii******* ||2017-05-16 ||Answered|
| ||For item A921BL, does it work on iPod nano as well? |
[Re] Inquiry for the item from aii****
Dear customer, as long as the ipod have bluetooth function, it will work.
|26883151 ||Inquiry for the item from pua**** ||pua******* ||2017-05-16 ||Answered|
| ||Which model is good for running n comfortable n not noisy? |
[Re] Inquiry for the item from pua****
Dear customer, the A620bl, A880, A885, remax S2, S10, this models are good for running! :) hope this helps.
|26868606 ||Faulty Bluetooth ||joy******* ||2017-05-15 ||Answered|
| ||Hi received The Eye piece but couldn't syn with my iphone even though I have turned on the Bluetooth. |
[Re] Faulty Bluetooth
thank you for your inquiry. First, you must hold the button down for 4 to 5 seconds till you see a red and blue light blinking simultaneously to detect the bluetooth.
if you are still unable to connect the earphone, do get back to us.
Hope you have a good day ahead!
The Concept Store