||Shipping , Refund & Exchange
|13651984 ||Seller shipped wrong size item. Order no:43348717 ||ck9******* ||2014-06-23 ||Answered|
| ||Hi |
I've recently purchased 2 blouses from your website. One White and one Yellow blouse. I've two issues with the white blouse purchased:
1) The white blouse was shipped with wrong size. I've order "L" size but was shipped with "M" size. Please refer to picture of the merchandise.
2) Also realized that the measurement of the merchandise does not match the size chart. eg. based on the size chart the "M" size should measured Bust = 92cm, but my measurement shown only 88cm for the M size.
In view of the inconsistency of the measurement of the white blouse, can you exchange the replacement item with "XL" size instead or exchange with another item?
[Re] Seller shipped wrong size item. Order no:43348717
We could arrange exchange for you.
And you could follow steps in the message we have send to you just now to return the product back to us first.
After we have receive the product you return back to us, we will ship out the product for exchange to you ASAP.
Thank you & best regards,
Qoo10 [R-Fashion] CS :)
|13374166 ||ERROR IN HOUSE UNIT NUMBER SHOULD BE 08-01 ||ino******* ||2014-05-29 ||Answered|
| ||3053058 |
Item:XZL-2038-353 / Color:White / Size:L
1 S$16.90 S$0.00 S$0.00 S$16.90
MY HOUSE UNIT NUMBER SHOULD BE 08-01, THIS IS THE CORRECT ADDRESS
29A HILLVIEW AVENUE #08-01
[Re] ERROR IN HOUSE UNIT NUMBER SHOULD BE 08-01
Hi, we have corrected the address. :)