JessCloset Join Fellow
Brand Qstore
16,497 Fellows
15%
POWER MINISHOP RATE 90%
32.5000

Zippa Quilted Bomber Jacket Comes In 3 Colors #24331


Notice

Subject Register Date
How to submit return or exchange from the buyer's end? Seller 2016-04-22
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-22
Return & Exchange Policy Seller 2016-04-22
more
Manufacturer/
Place of origin
- Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 18 (94%)
This chart shows buyer's satisfaction level.
Feedback Reward D
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Photo Review (2)

Customer Photo Review board

not recommendneturalrecommendHighly recommend Worth the money

I really like it! Quality not bad. Thanks seller!

Colors:Navy Blue | Size:L

+ Add this option
Sep 20, 2016 0 1
fat*******

not recommendneturalrecommendHighly recommend Grey (S)!

Fits well and material is quite thick good buy for the price offered

Colors:Grey | Size:S

+ Add this option
Dec 01, 2015 0 0
bre*******

Customer Review(19)

Customer Review board
Rating Feedback Date Written by
not recommendneturalrecommendHighly recommend 2016-11-23 loo*******
not recommendneturalrecommendHighly recommend 2016-10-05 joa*******
not recommendneturalrecommendHighly recommend 2016-09-20 gan*******
not recommendneturalrecommendHighly recommend 2016-09-20 fat*******
not recommendneturalrecommendHighly recommend 2016-03-14 san*******
not recommendneturalrecommendHighly recommend 2016-03-13 haz*******
not recommendneturalrecommendHighly recommend 2016-03-11 pxl*******
not recommendneturalrecommendHighly recommend 2016-03-08 tan*******
not recommendneturalrecommendHighly recommend 2016-02-27 kat*******
not recommendneturalrecommendHighly recommend 2016-02-23 lee*******
Item Q&A(8)
No. Question & Answer Member Date Status
NOTICE How to submit return or exchange from the buyer's end? Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE Return & Exchange Policy Seller
NOTICE Shipping / delivery Seller
NOTICE Contact us Seller
NOTICE Tips on mailing your item(s) Seller
NOTICE Shipping advice Seller
NOTICE Measurements Seller
FAQ I posted my exchange request on Shopping Talk but I've not received your reply. Seller

If you have any queries or requests, please contact us at JessclosetCS@gmail.com. Please do not send your requests via Shopping Talk as we're unable to receive them. Thanks for your understanding!

FAQ What is normal mail? Could I request for someone to contact me just before delivering the parcel to my address? Seller

Parcels sent via normal mail will be handled like regular mail. Delivery usually takes up to 3 working days though please be advised that postal delays do happen and we are unable to provide any delivery status once the parcel has been handed to Singpost. On the day of delivery, the postman will leave the parcel in your letter box. Kindly note that there will be no notifications given or sent in any form (phone calls, messages etc) prior to delivery.

FAQ I've received my item and the colour looks darker than what's shown online. Seller

Please allow a slight difference in the actual colours. They are generally slightly darker due to the screen light, resolution or lighting at time of digital photography.

FAQ I've selected the colour of the item wrongly. Could you please send the blue instead of the white as stated in my cart? The order was placed just minutes ago. Seller

To avoid sending the wrong item to you, we would prefer that you cancel your order and re-order again asap. As your order has not been confirmed by us, you can still cancel this order. Kindly go to My Qoo10> shopping list> cancel/refund> select "apply for cancel/refund". For more information on this, please visit this page: http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqSearch.aspx?keyword=cancel%20order#none or contact Qoo10 at help@qoo10.com.

FAQ It's been a month and my parcel hasn't arrived. Please resend my items or refund me. Seller

We do not resend items that were lost during delivery or refund customers. If you have more questions regarding non-receipt issues, please contact us at JessClosetCS@gmail.com.

FAQ I ordered my item 5 weeks ago and I've yet to receive it. Could you please resend the item? Seller

While we do offer a resolution for customers whose parcels were lost during delivery, customers must contact us about non-receipt issues within one month of the shipping date. Given that this is the first time you've contacted us about this and that the order was placed more than a month ago, we're sorry to say that we would be unable to provide any form of assistance.

FAQ Please call me. I have a query regarding my order. Seller

All queries are attended to via email. Please send your order number and questions to JessClosetCS@gmail.com and we'd be happy to assist you.

FAQ I have not received my item. Please help me check the delivery status. Seller

If your item is being sent via normal mail, we regret to say that we are unable to provide any information on the delivery status. If your item is being sent via Qxpress and there is no tracking number or updates, please email your order number and query to JessClosetCS@gmail.com. We will contact Qxpress for you and put you in the loop.

FAQ I have just placed my order. Please send my item immediately as I need my item by this Friday. Seller

We are sorry but we are unable to guarantee that any parcel will arrive by a certain date. For urgent deliveries, please select Qxpress shipping. JessCloset apparel can also be sent via Taqbin courier (next day shipping) on our Rakuten website. For more details on Taqbin shipping, please send your queries to JessClosetCS@gmail.com.

FAQ I have selected normal mail Singpost shipping and given an office address. Could you help make sure that the delivery is done on a weekday as my office is closed during weekends? Seller

Just like regular mail, parcels delivered via normal mail Singpost are sent only on Mondays to Fridays. There is no postal service on Saturdays, Sundays or public holidays. Please note that we are unable to meet any special delivery requests from customers whose parcels are being sent via normal mail.

FAQ How are your items measured? Seller

For a guide on measurements, please go to this page: http://www.qoo10.sg/gmkt.inc/MiniShop/ShopInfo.aspx?sell_cust_no=LoUYoODgeXAncZnwOoHW7Q%3d%3d&global_yn=N

24009556 Thickness joa******* 2016-09-28 Answered
Hi,

Is it thick enough for cold climate (20 degree)?
 
[Re] Thickness
Yes can.
23706910 Color res******* 2016-09-04 Answered
Hi seller are you going to stock up the navy blue colour
 
[Re] Color
Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience. Thanks, Jesscloset
23326682 Restock Rez******* 2016-08-02 Answered
Hi, any L size for any of the colour? Thanks.
 
[Re] Restock
Hi, Thanks for your messag. we have all colors instock, so please go ahead and place your order. Thanks, Jesscloset
23326411 Restock? cza******* 2016-08-02 Answered
Hi seller,

Would really wanna order. Any chance that you would restock for size S? :(
 
[Re] Restock?
Hi Thanks for your message. We only left Grey & Red instock, please go ahead and place your order. Thanks, Jesscloset
22380302 hidden pocket rac******* 2016-05-18 Answered
hi,

I would like to check for this jacket for hidden pocket?

thanks
 
[Re] hidden pocket
Hi Thanks for your message. Sorry for late reply. This jacket have a pocket.
Regards Jesscloset
 
[Re] hidden pocket
hi,

is that hidden pocket or normal side pocket?
 
[Re] hidden pocket
Hi can i know what you mean by hidden pocket?
 
[Re] hidden pocket
hi,

i means inside jacket.
 
[Re] hidden pocket
Hi, There no pocket inside. The zip showed, it is the pocket.
Regards
21210946 navy blue shu******* 2016-03-01 Answered
dear seller, will you be restocking the navy blue jacket soon?
thank you
 
[Re] navy blue
Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience. Thanks, Jesscloset
21066375 Delivery - urgent need Kym******* 2016-02-18 Answered
Hi Seller,

If it possible to get item by tomorrow Friday if order place today? I need it on sat.

Thanks
 
[Re] Delivery - urgent need
Hi Thanks for your message. We usually send the orders on the same working day if the orders are received before 2pm. Orders received after 2pm will be sent the following working day (provided stock is available).
Delivery for local SG orders usually takes 2-3 working days by Singpost normal / Registered mail and 1-2 working days by courier.
Please be advised, however, that postal delays can happen and we cannot guarantee that your parcel will definitely arrive by a certain date.
Lost mail: We strongly advise customers to select registered mail or Qxpress courier. We are not responsible for lost items sent by normal mail.

You can also email me at jessclosetcs@gmail.com for more enquiry.
Regards, Jesscloset
21066245 Materials bel******* 2016-02-18 Answered
Hi, may I know what're the materials used for this jacket?
 
[Re] Materials
Hi Thanks for your enquiry. The material is 100% polyester.
Regards Jesscloset

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