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✶1+1 PROMO✶ USA No.1 Queen Helene Facial Masks|Scrubs FULL RANGE. Anti-acne | Anti-aging.

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Customer who recommended this item
715 (Based on 763 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
DELIVERY OPTIONS Seller 2014-06-04
SHIPPING and ORDERING GUIDELINE Seller 2013-02-18
Manufacturer/
Place of origin
queen helene / USA Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description 33% more value size. Queen helene facial masks Oil Control, Acne Healing, Diminish Blackheads, Whiteheads, Facial Cooling Mask
BOOKMARK 1 2 3 4 5 6 7

Photo Review (302)

Customer Photo Review board

Highly Recommend Masks

Two masks , one peel off n the other one wash off .

Type 1:[Mask] Energizing Avocado and Grapefruit (6oz) | Type 2:[Mask] Grape Seed Extract masque (6oz)(+S$5.90)

+ Add this option
Sep 21, 2017
din*******

Highly Recommend Items received in good condition

Items came in promptly and in good condition. Was initially worried about leakage but luckily all intact. Box has "fragile" indicated on it.

Type 1:[Scrubs] Refreshing Scrub Mint Julep (6oz) | Type 2:[Scrubs] Refreshing Scrub Mint Julep (6oz)(+S$5.90)

+ Add this option
Sep 07, 2017
hye*******

Highly Recommend Masks

These masks are cheap and effective. Has helped to lessen my acne.

Type 1:[Mask] Mint Julep Masque (8oz) | Type 2:[Mask] Mud Pack Masque (8oz)(+S$5.90)

+ Add this option
Sep 07, 2017
sil*******

Recommend Come in good condition

For some reasons, the inside of the packaging is slightly wet. Expiry date is not stated and have not tried this

Type 1:[Mask] (2oz) Mint Julep Masque(Travel size)(-S$2) | Type 2:[Mask] (2oz) Mint Julep Masque(Travel size)(+S$2.90)

+ Add this option
Aug 29, 2017
sni*******

Recommend One broken out of 12 pieces

One of them was opened/ broke even though I told them to pack safely. Delivery not as fast as usual. The rest are ok though. Thanks

Type 1:[Mask] (2oz) Mint Julep Masque(Travel size)(-S$2) | Type 2:[Mask] (2oz) Mint Julep Masque(Travel size)(+S$2.90)

+ Add this option
Aug 29, 2017
Chr*******

Customer Review (763)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 21, 2017 din*******
Highly Recommend Sep 21, 2017 Boe*******
Highly Recommend Sep 21, 2017 kan*******
Highly Recommend Sep 16, 2017 mer*******
Highly Recommend Sep 07, 2017 hye*******
Highly Recommend Sep 07, 2017 sil*******
Highly Recommend Sep 07, 2017 haz*******
Highly Recommend Aug 30, 2017 nor*******
Highly Recommend Aug 30, 2017 pey*******
Recommend Aug 29, 2017 sni*******

Item Q&A(24)

Status
Question & Answer
Date
Member
Notice
Seller

Dear customers,

Please be informed of the delivery period for the following options:

1. Seller Delivery - Trackable Delivery (Our choice of registered delivery methods). Delivery 2-3 working days.

2. Qxpress - Trackable Delivery by Qxpress. 1-2 working days.

3. QX-Quick - Trackable Premium Delivery. Choose your preferred delivery timing.

4. Singpost - Un-trackable Delivery 5-30 working days.

*Working days(Mon-Fri, excluding PH)

**Singpost Normal Mail is NOT suitable for urgent purchase,gifts,non-residential/restricted addresses. It is provided as an economical alternative for buyers but has chances of lost/damaged mail. It is not trackable and buyers have to undertake any loss/damages of their order during the course of delivery via normal mail.

We strongly recommend our affordable courier delivery service at discounted rate.

Thank you for your kind understanding.

Notice
Seller

Dear customers,

Please be informed of the following Qoo10 shopping guidelines:

1. Order/Shipping Status
- Shipping requesting : Payment made and it's being verified.
- Shipping requested : Payment is completed & Order info is transferred to the seller.
- Shipping scheduled : Seller confirmed order & preparing the item (Cancellation no longer possible)
- Shipping on delivery : Seller sent out item & it is on the way to you.
- Shipping delivered: Item has been delivered.

2. Any shortage of item or wrong item received
Kindly provide images of the package showing the Courier shipping label and the item contents within the parcel package within 7 days.

3. Defective item issue
Kindly provide images of the carton with Courier label and defective area of the received item within 7 days.


Thank you for your kind understanding.

Answered
2017-08-24
jes*******
User

Hi, when will the grape seed peel off masks be restocked? Thanks.

User

Dear customer,

Fresh restock coming in 2-3 days.

Answered
2016-12-18
tin*******
User

When restock for mint julip masque 8oz?

User

Dear customer,

We have restocked.

Answered
2016-09-16
kun*******
User

can u send my mask together with the stuff I order so I get it ASAP ? Via qxpress

User

Dear customer,

We will look into your request.

Answered
2015-11-26
joa*******
User

When is restock for mud mask?

User

Dear customer,

Fresh restock coming next week =)

User

Not here yet?

User

Dear customer,

We have just restocked =)

Answered
2015-09-13
jia*******
User

Hi i already made payment via dbs paylah it says transaction is successful. But qoo10 says invalid. So is my order made?

User

Dear customer,

We have recieved the order. Thank you.

Answered
2015-05-22
oce*******
User

May I know how to use the mint mask? The direction ?

User

Dear customer,

Cleanse face and neck thoroughly. Apply masque generously and allow to dry for about 15 minutes. Remove with warm water and a washcloth.

Thank you.

User

Can put the masks overnight

User

Dear customer,

It is not reccomended to put these mask overnight as it may be too drying. It is best to following the manufacturer instructions.

For overnight mask, you can try our best selling overnight masks from Origins by visiting the link below:

http://list.qoo10.sg/item/ORIGINS-AWARDS-WINNING-ORIGINS-SKINCARE/409860778

Thank you.

Answered
2015-02-12
wos*******
User

Hi seller, I've made my payment for my product.. but can i noe when will u be shipping out the item?? I need it urgently as im running low of mask.. pls advice!!!

User

Dear customer,

Please be informed of the delivery period for the following options:

1. TaQBin - Trackable postage. Delivery timeframe is 1-2 working days.

2. Qxpress - Trackable postage. Delivery timeframe is 2-7 working days.

3. Seller delivery - Trackable postage by third party courier. Delivery timeframe is 2-7 working days.

4. Singpost - Un-trackable postage. Delivery timeframe is 5-30 working days.
(*Not suitable for urgent purchase or purchasing for gifts)

*Working days are Mon-Fri, excluding public holidays.

Please chose the correct delivery option for your acceptable delivery time frame.

Thank you =)

Answered
2014-12-22
mdr*******
User

I ordered the above mentioned December 8, item still not received still.

Thanks

User

Dear customer,

Thank you for your queries.

We sincerely apologise that you have not received your order yet.

Please kindly provide us the following detail for us to assist you better:

1.Order number
2.Delivery mode chosen
3.Mailing address.

Thank you and hope to hear from you soon =)

Address
ORCHARD CENTRAL 181 ORCHARD ROAD -
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