XPinklicious
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POWER MINISHOP RATE 90%
Cup Cover/Mug Lid/Christmas Gift/Teacher Day Present/Children Day Gifts/Birthday Party Favor Farewel
351 items sold
1.80

Cup Cover/Mug Lid/Christmas Gift/Teacher Day Present/Children Day Gifts/Birthday Party Favor Farewel


Customer who recommended this item
987 (Based on 1024 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return / Refund Policies Seller 2016-09-30
Colour Differences Seller 2015-11-01
Mailing Methods & Lead Time Seller 2015-09-01
more
Manufacturer/
Place of origin
China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(xpinklicious@gmail.com)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Cup Cover/Mug Lid/Christmas Gift/Teacher Day Present/Children Day Gifts/Birthday Party Favors/Kid Goodie Bag/New Year Day/Farewell Gifts/Cute
BOOKMARK 1 2 3 4 5 6 7

Customer Review (1,024)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 17, 2017 Gho*******
Highly Recommend Oct 17, 2017 loh*******
Highly Recommend Oct 17, 2017 joy*******
Highly Recommend Oct 17, 2017 m13*******
Highly Recommend Oct 16, 2017 lin*******
Highly Recommend Oct 15, 2017 hui*******
Recommend Oct 15, 2017 ang*******
Highly Recommend Oct 14, 2017 yip*******
Highly Recommend Oct 14, 2017 swe*******
Highly Recommend Oct 14, 2017 bea*******

Item Q&A(39)

Status
Question & Answer
Date
Member
Notice
Seller

Return Policies

Process
1. Please send an email to xpinklicious@gmail.com with affected order number along with the photo evidence.
2. Evaluation will be done within 3 working days.
3. Buyers will then need to send the item back.
4. Once evaluated, refund will be credit to buyer qoo10 account in 2 working days.

Requirements
· Buyer will need to provide the order number
· Photo evidence of the (defective) item
· Must be 30 Days or less from Delivered Date
· Reasons for return must be met (See Below)

Return Reason
a) Damaged - Item returned must be Complete (Original box, accessories)
b) Defective - Item returned must be Complete (Original box, accessories) & Not Damaged
c) Wrong Item - Item returned must be Complete (Original box, accessories) & Not Damaged & Not Used
d) Missing Item - Item returned must be Not Damaged & Not Used
e) Change of Mind - We do not accept this as a return reason.

Notice
Seller

Dear all customers,

Please bear in mind that photo in our item listing may slightly differs from the actual product that you received in terms of colour due to the lighting during photo shooting or your computer monitor's display / resolution. We do not accept this as a reason for a refund or exchange request.

Notice
Seller

Dear Customers,

Please note the following:

Qxpress - 1-2* working days to deliver upon pickup of parcel
Singpost Normal Mail - 3-5* working days upon date of posting

The above delivery lead time doesn't not apply during festive / peak period / long weekend holidays. It could take more time to reach you.

If it's urgent, you may contact Eve @ 91791758 for store pickup. Thanks.

Notice
Seller

Exchange Policies

Process for exchanging
1. Please send an email to xpinklicious@gmail.com with affected order number along with the photo evidence.
2. Evaluation will be done within 3 working days.
3. Buyers will then need to send the item back for exchange.
4. Once evaluated, replacement will be send

Exchange requirements
· Buyer will need to provide the order number
· Photo evidence of the (defective) item
· Must be 30 Days or less from Delivered Date
· Reasons for return must be met (See Below)

Return Reason
a) Damaged - Item returned must be Complete (Original box, accessories)
b) Defective - Item returned must be Complete (Original box, accessories) & Not Damaged
c) Wrong Item - Item returned must be Complete (Original box, accessories) & Not Damaged & Not Used
d) Missing Item - Item returned must be Not Damaged & Not Used
e) Change of Mind - We do not accept this as a return reason.

Notice
Seller

For singpost normal mail, it will be sent to your letterbox & there's no tracking service available. The lead time is normally 3-4 working days from date of posting. However, at times, there are delays of up to 10-14 working days. We have customers who only receive their items a month later!

For parcels which can't be fitted to your letterbox, the postman will attempt to deliver the item to your house. If no one is at home, they will leave a delivery note to ask you to collect from nearest post office. If suspected lost mail, you can proceed to nearest post office and check with them if there are any mails for you.

The rate of lost mail is 2%-4% which is considered high. You can avoid this by opting for Qxpress where turnaround is 2-3 working days.

We can only refund/resend when item is returned due to non-delivery (provided correct address in system). This may take 3-4 weeks because SingPost don't prioritize returned mails.

Notice
Seller

Dear Valued Customers,

We have limited access to qoo10 enquiry system. For faster response, please email us at xpinklicious@gmail.com or SMS us at 91791758. Thanks!

Regards,
XPinklicious

Answered
2017-10-16
Ang*******
User

Hi when will you have stocks for the rabbit cover?

User

hi should be next week

Answered
2017-08-31
sha*******
User

Hi seller, noticed that pink Ruby lid there is a extension portion. Is that for spoon holder?

User

hi, no,that extension is like a holder to hold on to the cup cover and pull the cover up。 only the pink ruby cover has this extension

Answered
2017-08-27
lau*******
User

If i order today can it reach on tuesday?

User

hi, most likely not in time le.

Answered
2017-07-05
pau*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-06-12
ken*******
User

Hi Seller,

Please look into my order item. Cart no. : 111062800. I order a total of 7 cup cover but only received 6 of them +
2 free gift. You short-change me 1 item - Black Paw.
218086400 x 2 pieces,
218086401 x 1 piece,
218086402 x 1 piece,
218086403 x 1 piece,
218086404 x 1 piece,
218086405 x 1 piece .
Attach picture of the item I received. Please arrange to send the balance of 1 cup cover- Black Paw

User

hi, sorry about it, over looked the qty. we will resend the black paw cup cover to you by normal mail out tmr.

Answered
2017-05-30
igu*******
User

Hi seller , from the picture . it look a bit smaller than the rest ...Can i know the dimension for pink ruby cover ? thank for your soonest reply .

User

hi, around 10cm for the width

Answered
2017-03-29
cse*******
User

Hello Seller, if i put my cup into the fridge, will the suction still be there? Or the cover will become lose after awhile in the fridge?

User

hi, yes will become loose as per our try. cause when u put the cup inside there will be water droplets that will condense on the lid itself and will cause it to loosen up after some time. hope that clarifies. if it's dry , the suction is strong.

Answered
2017-01-17
xtj*******
User

Can I mix the colour e.g. yellow cover with hello kitty figurine? If top up how much?

User

hi, sorry we are unable to change the colour of the cup cover with the figurine thanks.

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