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EuropaceEuropAce System 1 Air Conditioner/ Inverter Technology/ 6 Yrs Japan Compressor Warranty

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Manufacturer/
Place of origin
EuropAce / China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Quiet Operation, Always Cooling
BOOKMARK 1 2 3 4 5 6 7

Customer Satisfaction

Satisfied Customer
1
Average Customer Review
100 / 100
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%

Customer Review(1)

Customer Review board
Rating Feedback Date Written by
Recommend 2017-04-01 tge*******

Seller Information

EuropAce

  • Address : 10 CHANGI SOUTH STREET 3 #06-01
  • Available during:MON~FRI : 9:00am - 5:00pm SAT : 9:00am - 1:00pm SUN, Holiday : day off
Item Q&A(2)
No. Question & Answer Member Date Status
23014573 Price come with installation? dre******* 2016-07-09 Answered
Hi, is the price come with installation , trunking, new insulator and discharge pipe?
 
[Re] Price come with installation?
Dear Customer,
The price currently excludes installation and other miscellenous costs. For the specific costs, please do contact our air con team for an accurate advice at 63511199.
22658053 Delivery time and installation pau******* 2016-06-09 Answered
Hello,

I'd like to know asap when this item can be delivered and make sure that it comes with the full installation. I need to have functional aircon installed before the 15th of June, Wednesday next week.

Thanks and regards,

Paul Guillaumot
 
[Re] Delivery time and installation
Dear Customer,
We saw from our system that the order has been cancelled. Would you still be interested to make the purchase?
 
[Re] Delivery time and installation
I just reordered because the payment by card was rejected by your bank thus I paid by billing.

Could you please confirm me asap when would be done the installation. As I said in my last email, I need to have it installed by Wednesday next week (15/06).

Thanks for your understanding.
Best regards,
Paul Guillaumot
 
[Re] Delivery time and installation
Dear Paul,
We have arranged a site survey for you next week. However do understand that we can only arrange for installation after the site survey is completed and hence installation would be the following week. We seek your understanding.
 
[Re] Delivery time and installation
I didn't received any confirmation for the site survey.
I neither haven't been informed that this meeting was a site survey and not the installation!

I absolutely need the installation to be done this week, please make sure this happen!

Thanks and regards,
Paul
 
[Re] Delivery time and installation
Hi Paul,
Our team has arranged the site survey to be done today at 2.30pm. Only upon successful survey can we arrange for the installation schedule. I have already put you on urgent queue and it would be roughly around early next week for the installation. We seek your understanding on this.

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