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EuropaceEuropAce 9k / 12k BTU System 1 Air Conditioner/ Inverter Technology/ 6 Yrs Japan Compressor Warranty

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Place of origin
EuropAce Condition New Product
Shipping From Domestic (Singapore)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Quiet Operation, Always Cooling
BOOKMARK 1 2 3 4 5 6 7
Customer who recommended this item
1 (Based on 1 reviews)
Customer Satisfaction Score
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%

Customer Review (1)

Customer Review board
Rating Feedback Date Written by
Recommend Apr 01, 2017 tge*******

Seller Information


  • Address : 10 CHANGI SOUTH STREET 3 #06-01
  • Available during:MON~FRI : 9:00am - 5:00pm SAT : 9:00am - 1:00pm SUN, Holiday : day off
Item Q&A(6)
No. Question & Answer Member Date Status
27153975 Inquiry for the item from sre**** sre******* 2017-06-08 Answered
For new installation in HDB, what are the additional charges ​if there is no trunking done at the living room where I want to install the aircon? Existing trunking are only at the 3 bedrooms where I already have aircon.
[Re] Inquiry for the item from sre****
pls kindly contact 6351 1199, they will advise you on the cost
27124809 Inquiry for the item from d-i**** d-i******* 2017-06-06 Answered
Hi, I would like to check with you how much do you charge for replacing the aircon pipeline ? I want to replace it as well as the air conditioner too. Thank you!
[Re] Inquiry for the item from d-i****
Replacing the pipeline comes under new installation.
The current price includes the new installation too, exculding powerpoint and outdoor bracket if needed.

26913242 Inquiry for the item from drt**** drt******* 2017-05-18 Answered
I would like to enquire on the cheapest model whether it is suitable for 1 bedroom old type hdb 3room flat? I would like to only install 1unit in the bedroom near hdb common corridor, is it suitable? What others things i need to take note like hidden cost for installation?
[Re] Inquiry for the item from drt****
the compressor of the aircon will have to be fixed outside the window ledge.
26794733 关于商品lem****会员的咨询。 lem******* 2017-05-09 Answered
Hi seller,

Im interested with your product and Just to check with you, if I would like to installation of my room of 2, may I ask if it like this how much overall??

1St timer of installation of air-con, and may I know how may tick are there for this model of air conditioner ??

Thank you and waiting for your reply..

Best regards,

[Re] 关于商品lem****会员的咨询。
[Re] 关于商品lem****会员的咨询。
Okay, thank you for the reply~~~
[Re] 关于商品lem****会员的咨询。
23014573 Price come with installation? dre******* 2016-07-09 Answered
Hi, is the price come with installation , trunking, new insulator and discharge pipe?
[Re] Price come with installation?
Dear Customer,
The price currently excludes installation and other miscellenous costs. For the specific costs, please do contact our air con team for an accurate advice at 63511199.
22658053 Delivery time and installation pau******* 2016-06-09 Answered

I'd like to know asap when this item can be delivered and make sure that it comes with the full installation. I need to have functional aircon installed before the 15th of June, Wednesday next week.

Thanks and regards,

Paul Guillaumot
[Re] Delivery time and installation
Dear Customer,
We saw from our system that the order has been cancelled. Would you still be interested to make the purchase?
[Re] Delivery time and installation
I just reordered because the payment by card was rejected by your bank thus I paid by billing.

Could you please confirm me asap when would be done the installation. As I said in my last email, I need to have it installed by Wednesday next week (15/06).

Thanks for your understanding.
Best regards,
Paul Guillaumot
[Re] Delivery time and installation
Dear Paul,
We have arranged a site survey for you next week. However do understand that we can only arrange for installation after the site survey is completed and hence installation would be the following week. We seek your understanding.
[Re] Delivery time and installation
I didn't received any confirmation for the site survey.
I neither haven't been informed that this meeting was a site survey and not the installation!

I absolutely need the installation to be done this week, please make sure this happen!

Thanks and regards,
[Re] Delivery time and installation
Hi Paul,
Our team has arranged the site survey to be done today at 2.30pm. Only upon successful survey can we arrange for the installation schedule. I have already put you on urgent queue and it would be roughly around early next week for the installation. We seek your understanding on this.