XPinklicious
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POWER MINISHOP RATE 90%
7.90

DIY Coin Pouch/Customize Phone Pouch/School Bag Keychain/Gift Ideas/Customised Pencil Case


Customer who recommended this item
78 (Based on 77 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return / Refund Policies Seller 2016-09-30
Colour Differences Seller 2015-11-01
Mailing Methods & Lead Time Seller 2015-09-01
more
Manufacturer/
Place of origin
Singapore Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description DIY Coin Pouch/Customize Phone Pouch/School Bag Keychain/Gift Ideas/Customised Pencil Case/Personalised Cosmetic Bag/Customised Valentine Day Present/Children Day/Kids Party Favors/Father/Mother
BOOKMARK 1 2 3 4 5 6 7

Photo Review (40)

Customer Photo Review board

Highly Recommend Thank you seller

Appreciate seller to text and confirm before having e items clued. THANKS

Type:Coin Pouch | Design:CP06(+S$0.50) | Total Number of Letters|Charms:9(+S$4.80)

+ Add this option
Sep 21, 2017
agn*******
Sep 14, 2017
fun*******

Highly Recommend Coin Pouch

Received in good condition

Type:Coin Pouch | Design:CP01(+S$0.50) | Total Number of Letters|Charms:4(+S$0.80)

+ Add this option
Sep 10, 2017
lin*******
Aug 30, 2017 1
joy*******
Aug 29, 2017 1
pur*******

Customer Review (77)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 21, 2017 agn*******
Highly Recommend Sep 14, 2017 fun*******
Highly Recommend Sep 11, 2017 shi*******
Highly Recommend Sep 10, 2017 lin*******
Highly Recommend Sep 06, 2017 poh*******
Highly Recommend Sep 01, 2017 saw*******
Highly Recommend Aug 30, 2017 joy*******
Highly Recommend Aug 30, 2017 eve*******
Highly Recommend Aug 29, 2017 pur*******
Highly Recommend Aug 29, 2017 hec*******

Item Q&A(10)

Status
Question & Answer
Date
Member
Notice
Seller

Return Policies

Process
1. Please send an email to xpinklicious@gmail.com with affected order number along with the photo evidence.
2. Evaluation will be done within 3 working days.
3. Buyers will then need to send the item back.
4. Once evaluated, refund will be credit to buyer qoo10 account in 2 working days.

Requirements
· Buyer will need to provide the order number
· Photo evidence of the (defective) item
· Must be 30 Days or less from Delivered Date
· Reasons for return must be met (See Below)

Return Reason
a) Damaged - Item returned must be Complete (Original box, accessories)
b) Defective - Item returned must be Complete (Original box, accessories) & Not Damaged
c) Wrong Item - Item returned must be Complete (Original box, accessories) & Not Damaged & Not Used
d) Missing Item - Item returned must be Not Damaged & Not Used
e) Change of Mind - We do not accept this as a return reason.

Notice
Seller

Dear all customers,

Please bear in mind that photo in our item listing may slightly differs from the actual product that you received in terms of colour due to the lighting during photo shooting or your computer monitor's display / resolution. We do not accept this as a reason for a refund or exchange request.

Notice
Seller

Dear Customers,

Please note the following:

Qxpress - 1-2* working days to deliver upon pickup of parcel
Singpost Normal Mail - 3-5* working days upon date of posting

The above delivery lead time doesn't not apply during festive / peak period / long weekend holidays. It could take more time to reach you.

If it's urgent, you may contact Eve @ 91791758 for store pickup. Thanks.

Notice
Seller

Exchange Policies

Process for exchanging
1. Please send an email to xpinklicious@gmail.com with affected order number along with the photo evidence.
2. Evaluation will be done within 3 working days.
3. Buyers will then need to send the item back for exchange.
4. Once evaluated, replacement will be send

Exchange requirements
· Buyer will need to provide the order number
· Photo evidence of the (defective) item
· Must be 30 Days or less from Delivered Date
· Reasons for return must be met (See Below)

Return Reason
a) Damaged - Item returned must be Complete (Original box, accessories)
b) Defective - Item returned must be Complete (Original box, accessories) & Not Damaged
c) Wrong Item - Item returned must be Complete (Original box, accessories) & Not Damaged & Not Used
d) Missing Item - Item returned must be Not Damaged & Not Used
e) Change of Mind - We do not accept this as a return reason.

Notice
Seller

For singpost normal mail, it will be sent to your letterbox & there's no tracking service available. The lead time is normally 3-4 working days from date of posting. However, at times, there are delays of up to 10-14 working days. We have customers who only receive their items a month later!

For parcels which can't be fitted to your letterbox, the postman will attempt to deliver the item to your house. If no one is at home, they will leave a delivery note to ask you to collect from nearest post office. If suspected lost mail, you can proceed to nearest post office and check with them if there are any mails for you.

The rate of lost mail is 2%-4% which is considered high. You can avoid this by opting for Qxpress where turnaround is 2-3 working days.

We can only refund/resend when item is returned due to non-delivery (provided correct address in system). This may take 3-4 weeks because SingPost don't prioritize returned mails.

Notice
Seller

Dear Valued Customers,

We have limited access to qoo10 enquiry system. For faster response, please email us at xpinklicious@gmail.com or SMS us at 91791758. Thanks!

Regards,
XPinklicious

Answered
2017-08-30
car*******
User

Hi i want purchase 5 phone pouch today and can it be delivered on next wed (6 Sep)? It's a gift for my colleagues.
Hope to hear from u soon. Thanks.

User

hi, can, but need to select courier as delivery thanks.

Answered
2017-08-30
car*******
User

Hi i will like to order 5 phone pouch today and can it be delivered by next wed (6 Sep)? It's a gift for my colleagues.
Hope to hear from u soon. Thanks.

User

replied via another enquiry thread.

Answered
2017-08-25
eve*******
User

Hi when can i rcv if i order tonight (25 aug)?

User

hi, will be 2 to 3 working days for courier.

User

Ok, so I shld be able to get by Wed? :)

User

hi, should be.

Answered
2017-08-24
pur*******
User

Hi,

If purchase 3-4 by tomorrow, can it be delivered by 29th aug?

Thanks

User

hi, have to use courier service then will be in time.

Answered
2017-07-19
car*******
User

hoe come after i select number of charm 3, but cannot choose the designs of the 3 charms?

User

hi, the design of the charms is indicated in in the input name section.

User

can I email you how i want to put the charms? cos the input name's space is limited not allow me to type more words.

User

hi, can. email me at xpinklicious@gmail.com

Answered
2017-07-04
sha*******
User

hi, is that possible we let you know what deco and name we want and you decorate for us? I really got no ideas to think how to deco? And for the total letters/charm we indicate, does it include the 3 free letter/charms??

User

hi, yes. anyway prior to sending out, we will watsapp u to confirm design. u just select accordingly what is the total charm u want.

eg. if u need total letter/charms 10 > just select option 10 , free 3 already include in the price. so u are only paying for 7pcs @ $5.60

Answered
2016-12-05
ahe*******
User

Hi Seller, understand u give 3 free letters/charms for every order right?
So if my designs need 10 letters/charms altogether. Do I choose the 7 or 10 options?

User

replied.

Answered
2016-12-03
h0c*******
User

Hi, may I know when r u restocking the coin purse?

User

hi, we had restocked 6 pcs . the other 9 pcs need to retake pic again and upload. you can check the listing back on monday . thanks.

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