||How do I file for exchange/replacement/refund?
||How to submit return or exchange from the buyer's end?
-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
We will assess the claim issue with the provided picture and inform on the progress.
|26522291 ||Inquiry related delivery from lee**** ||lee******* ||2017-04-18 ||Unanswered|
|26404260 ||Ceramic knife? ||man******* ||2017-04-07 ||Unanswered|
|25618134 ||order 202631056 ||mic******* ||2017-02-02 ||Answered|
| ||Hi, |
its been awhile since i placed my order (202631056) and the item has not been shipped. please kindly give an update on the status. thank you.
[Re] order 202631056
So sorry that stock delay and we have refunded.
|25547673 ||[About Item] Related Inquiries ||cha******* ||2017-01-24 ||Answered|
| ||Hi Seller, I still have not received my item. |
[Re] [About Item] Related Inquiries
we just sent out your order yesterday, you should be able to receive it soon.