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[Mamemon $5.50] Purifying Filter Anion SPA Showerhead LED Water Saving Conservation 300% Pressure!
202 items sold
5.90

[Mamemon $5.50] Purifying Filter Anion SPA Showerhead LED Water Saving Conservation 300% Pressure!


Customer who recommended this item
1080 (Based on 1137 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Subject Register Date
Singpost Normal Mail - lost mail Seller 2016-12-01
Exchanges due to sizes/ preference of buyers. Seller 2016-11-18
Faulty/ Defective Items received Seller 2016-11-18
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (483)

Customer Photo Review board

Recommend Satisfactory

Ordered on 6 Oct, received on 12 Oct.

Code:TE6010 Rainbow Colored LED Anion Showerhead | Option:Large(+S$4)

+ Add this option
Oct 16, 2017
dol*******

Highly Recommend Bot 2

Well packed, looks good & value fr money!

Code:TE6001 Anion Spa Showerhead | Option:Metallic Blue

+ Add this option
Oct 16, 2017
Chr*******

Highly Recommend Second time ordered from this shop

Items received in order.

Code:TE6001 Anion Spa Showerhead | Option:Metallic Blue

+ Add this option
Oct 14, 2017
mkt*******
Oct 12, 2017
ste*******

Highly Recommend Fast delivery

Nice and looks good for use

Code:TE6001 Anion Spa Showerhead | Option:Metallic Blue

+ Add this option
Oct 12, 2017
sau*******

Customer Review (1,137)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 16, 2017 dor*******
Recommend Oct 16, 2017 dol*******
Highly Recommend Oct 16, 2017 Chr*******
Highly Recommend Oct 15, 2017 gfc*******
Highly Recommend Oct 15, 2017 ser*******
Highly Recommend Oct 14, 2017 mkt*******
Highly Recommend Oct 12, 2017 cha*******
Highly Recommend Oct 12, 2017 ste*******
Highly Recommend Oct 12, 2017 sau*******
Recommend Oct 12, 2017 bea*******

Item Q&A(50)

Status
Question & Answer
Date
Member
Notice
Seller

Dear Buyers,

By choosing Singpost Normal Mail, you actually agree to absorb the risk of lost mail.
Since no one can claim lost mail from Singpost, it is contradictory to assume such claims can be made from Qoo10 sellers.

However, as a gesture of goodwill, we will still review non-receipt claims (made after 1 month from delivery date), and will send replacements (if eligible) via SINGPOST NORMAL MAIL. We will only offer replacement once for eligible claims, and shall cease to entertain non-receipt claims for the replaced items.
Inaccurate/ Incomplete addresses provided by buyers are NOT ELIGIBLE for any sort of claims at all.

Buyers can choose to upgrade to Qexpress with a top up of $2.40 (the difference between Singpost Normal Mail and Qexpress).

To ensure guaranteed receipt of your items, WE STRONGLY RECOMMEND QEXPRESS.

Thank you for your kind understanding.

Notice
Seller

If you want to exchange items due to size reasons/ changes in your preferences, please contact seller within 10 days from item receipt. We regret that after 10 days we will not entertain any exchange requests.

To be eligible for exchanges:
1. Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
2. All shipping fee will be incurred from buyer's end.
3. Items have to be returned to seller, postage paid by buyer. Top up of shipping fee for new item to be paid by buyer as well.
4. New item will be shipped out upon verification of return and receipt of top up postage fees.

Please note to contact seller via Qoo10 for exchange requests.

All lingerie/ underwear items are strictly NOT EXCHANGEABLE due to hygiene reasons.

Notice
Seller

If your items arrive faulty/ defective, kindly contact seller via Qoo10.

1. Provide photo of the defect/ problem with received items.
2. Provide video of non-functioning product. (For electronic products)
3. Seller will advise on procedures for return of wrong items. Return postage via Singpost Normal Mail will be reimbursed by seller.

Do note that you would need to contact us so that we can assist you on the replacement process.

Notice
Seller

If you receive wrong items or have missing items in your parcels, kindly contact seller via Qoo10.

1. Provide photo of the item contents within the parcel package.
2. Provide photo of the parcel package with the delivery information.
3. Seller will advise on procedures for return of wrong items. Return postage via Singpost Normal Mail will be reimbursed by seller.

FAQ
Seller

We regret that if you had chosen Singpost Normal Mail, we are unable to track or expedite the delivery. Singpost may take up to ONE MONTH to deliver your items. For QEXPRESS, your items will reach you within 3 working days after we have mailed them out. Qexpress is the recommended choice if you require items urgently.

FAQ
Seller

Singpost Normal Mail does not have tracking services or tracking number. For Qexpress, you may use your tracking number to monitor your delivery. From the Qoo10 "My Orders" page, you can click on "shipping information" for your item to track the parcel.

FAQ
Seller

For Singpost Normal Mail, any and all special instructions are not applicable. For Qexpress, kindly contact Qexpress with your tracking number so that they can help to arrange their couriers to deliver accordingly. We are unable to process any special instructions regarding delivery. Qexpress Hotline:+65 6661-9100 Qexpress Email: info@qxpress.sg You can choose the specific date/ time slot for QX Quick deliveries.

Answered
2017-10-10
gfc*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-09-29
mis*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-09-02
Tox*******
User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

Answered
2017-08-25
kar*******
User

hi, I ordered 3 which arrived today but 2 were leaking badly from the joint. Cannot be used.
pls advise
thanks

User

Hi

The showerheads are actually made up of many parts screwed together.
Usually the leaks are due to some joints not tightened enough.

Please try unscrewing all parts of the showerhead, ensure that there is a rubber o ring, try flipping the rubber ring over, then re-screw all parts back together very tightly.

Most times this will fix the "leaks"

If it still doesn't help, please take a video of the leaking items and send to g.lovelyshop@gmail.com or via WhatsApp to 94874573. Please remember to indicate your qoo10 order number and also to message us here again.

Sorry for inconvenience caused and thank you for your kind understanding.

Answered
2017-08-25
wu_*******
User

HI, received my TE6005 last night, fixed n tried it out last nite, water pressure juz so-so for all modes... is there a way to screw or tighten the head, or to rise the water pressure... pls help!!

User

Hi,

please ensure there are no leaks from the showerhead. You can try tightening all parts of the showerhead.

Alternatively, if your water pressure is low throughout the whole house, you can try increasing the water flow manually from the water pipes (normally located outside your HDB unit, looks like that in the photo attached)

Thank you.

Answered
2017-08-18
Van*******
User

Mine doesn't change colour even if i turn to very hot water. All green colour. You have given me a faulty set

User

Hi,

We are sorry for the defective item received.

Kindly send a video showing the defect of the electronic device for us to proceed with the replacement process.

You can whataspp to 9487 4573 or email to g.lovelyshop@gmail.com.
Please indicate your Qoo10 Order number for reference too.
Do remember to message us here indicating that the video has been sent so we can send out your replacement.

Thank you.

User

Video has been sent through whatsapp

Video has been sent through whatsapp

User

Thank you.
Kindly allow my colleague 1 working day to review and process.
Cheers.

User

There is no response so far

User

Hi,

so sorry about it. He must have missed out as there are many messages over the weekend as well.

We have reviewed and will be sending you a replacement TE6011 Large showerhead via Singpost Normal Mail.

Sorry for inconvenience caused and thank you for your kind understanding.

User

This replacement has no light

User

Hi

So sorry about it.
Do you mean that the lights are not working or was a wrong model sent to you(without led lights)?

Anyway please take a video of the malfunctioning showerhead and send to us again.

We can either send you a replacement or process a refund upon video verification.

Thank you.

User

Its the same model but the lights doesnt turn on at all

I have just sent the video via whatsapp. Pls send a replacement of any shower head that has working led. Even the multi colour one also can

User

Hi,



noted on your exchange request.

Kindly give us one working day to review and process it.

Sorry for inconvenience caused.



Thank you.

Hi,

thank you for your video.
Sorry about the defective item.

We would need to test the item to see if it lights up to be certain the next replacement you receive is working. Means we would actually have to hook it up to a hose and let water spray through to see if the LEDs light up well.

Is that ok with you?

Do let us know.
Thank you.
(Aug 30, 2017 09:43)

User

Hi sure. Its actually what i prefer you would do

User

Hi

Thank you for your reply. We will process to test the showerhead before sending then.

Usually we don't do this as some customers will complain that it's "second hand" or used before.

Do allow us sometime to process the replacement as public holidays and weekends are non working days.

Thank you.

User

Ok sure

User

Thank you for your kind patience. We will update this message when we send out the showerhead.

Hi,

the showerhead had been sent out last week.
Hope you will receive it soon.

Thank you.
(Sep 12, 2017 19:05)

User

I have received it thank you

User

Thank you for your update.
Cheers.

Answered
2017-08-14
Van*******
User

How many filter included in 6005?

User

Hi,

TE6005 showerhead comes with 1 piece of filter.
If you wish to change filters, you may purchase the filter pack, which has 4 pieces of filter in 1 pack.

Thank you.

Answered
2017-08-12
mil*******
User

re 6011, temp sensor
does it have 3 mode as well? can switch to different water mode, e.g.. waterfall, spray or strong?
thanks

User

Hi

No te6011 does not have the 3 modes of sprays.

Only te6001 and te6005 have these functions.

Thank you.

Available during
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