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Do not abuse our staff. Treat us as you wanted to be treated. Don't threaten us Eg. This is my 1st and last time buy from your shop/ This shall be my last order. I going to report police. I going to make small claim. SG have law, i reserve my right and i can sue you ! Well we will be happy to shortlist you too.
Dear Customer, we have explain normal mail delivery is a non standard mail parcel which delivery may take up to 4weeks for the unlucky one. But many cannot believe or accept this. Please note if you select normal mail delivery it will mean you have accept the normal mail policy and in the event of long delay you are willing to wait. If no kindly please choose Qxpress. Qxpress is very cheap courier door to door delivery which cost only $3.99 and fast delivery leadtime 1-2days (Include Sat/Sun) unlike other courier delivery eg taqbin $7 lead time 2-3 days (Include Sat/Sun) Its come with tracking number so no worries no headache no lost track. Thank you
Normal mail encounters Risk of Lost mail and higher risk if you put Business/School/Hostel/Shop address for delivery, please kindly put residential address for delivery, Buyer have to take responsibility for the risk due to your selected choice of normal mail delivery. (Normal mail deliver to mailbox only, not Door to Door and delivery company is by Singpost). If you have no other choice please use tracking delivery Qxpress for non residential address. Thank you very much
Alot of people have this confuse 1st the item is like letter delivery next day recevied ! Wrong your item is a parcel or Non-Standard Mail. 2nd Singpost very efficacy i doubt they are slow or will have such a long delay or lost of mail. Wrong ! Singpost even stated they have lots of undelivered mail and stood at around 5%. 3rd many people like to use this scenario, i got buy many things at Qoo10 normal mail delivery all receveid within 3-5days but yours now over 5days still not recevied ! Its is impossible please send me the item ! Well please we don't need to hold your parcel. The delivery is all along by singpost if your parcel being delay is 1 of the few % which is why longer then usual lead time. So please even if stated 2-5 workings afew % might recevied up to 3weeks later !! Unbelievable and impossible !! Fine well call this number to find out yourself singpost contact 1605 (24/7 Customer Care Hotline) Thank you
At times we may change your delivery from Qxpress to Smartpac. However most of the time we will be using Qxpress. Its depends on season period, delivery location, speed and time (Our Qxpress pickup time is morning 10am-12pm) Thank you
This Area is only mean for Secret Life Shop (Normal mail delivery)Undelivery/Parcel Return/Lost & FoundTo check for Returned mail/parcel check on the link page. We take picture of all returned parcels and put in this listing below. You may check and search if you have not recevied your normal mail delivery for 1-2 weeks later thank youPlease copy and paste the link below :http://list.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=493882434
Here we like to highlight one thing many people misunderstand or mislead for SINGPOST POSTAGE DELIVERY. Parcel delivery is 2-5 working days (Note is working day, which mean sat/sun not counted) This is even stated in singpost website the link here http://www.singpost.com/send-receive/sending-within-singapore/ordinary-mail-local
Non-receipt Claim issue (Did not receive the item )All our delivery are using Qexpress which come with tracking number. Link http://www.qxpress.asia/eng/html/customer_tracking.htmlPlease make an effort to check your tracking number before issuing non-receipt claim. And please to contact us if tracking issue not correct example item sent but yet to recevied it. We will investigate the issue with Qxpress, your email maybe require for follow up case.For Singpost normal mail delivery. If you still did not receive the item after 14 days the item was ship out, please contact seller thru Q&A.Items ship out under 14 days will only consider as delay and seller will only consider signpost lost the mail after 14 days.Please contact seller first before issuing any exchange, non-receipt claim. If you really want to issue the claim, you must clear the claim after the case was solved.
Submission of claimsAny return or exchange of items will be applicable within 14 days upon receiving of the itemAny shortage of item or wrong item receivedProvide picture of the item contents within the parcel packageContact seller thru Q&A, redelivery for exchange will be arrangeDefective item issueProvide picture of the defective area of the received itemShipping fee will be incurred from seller end.Return the defective item if seller request otherwise the defective item do not need to return
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Good product and nice smell.
Type:Lanna Foot Patch 1pack | Purchase with Purchase Special:none
This is the N times I bought this for myself for health wellness.
My wife sees the result was being significant! I do not feel as lethargic as i feel used to be.
I sleep well nowadays. After applying everyday for like 8 hours, upon removal, the powder bag of herbs will become soiled as it absorbs the excess moisture/detox from body.
Type:Gold Princess Foot Patch 1pack | Purchase with Purchase Special:none
Every morning the patches turn out damp and black. After 8days bowel movement improved. This time very speedy delivery
had try gold princess foot patch before not bad...
other brand yet to try.
delivery is fast...
Type:Foot Bath Powder 1Box(-S$2) | Purchase with Purchase Special:none
Great. Received just when I finish my last pack.
Type:Gold Princess Foot Patch 1pack | Purchase with Purchase Special:Charcoal Toothbrush 0.01mm 4pcs Bundle(+S$2.50)
Dear Seller, What is the promo now for Golden Princess Foot Patch now? Buy 6 free 2 or Buy 5 free 1?
Current promo for the Gold Princess foot patch buy 5 free 1 thank you
Can I mix 3 gold princes and 2 lanna and get 1 free lanna?
Yes can foc will be 1 lanna thank you
Yes, you will get 1 lanna for the FOC
What is the difference between Princess and Lanna foot patch?
Have replied in another msg to you?
Use once and throw or can reuse 3 x?
Cannot be reused thank you
It states free shipping for min $25How come still charge me $3.99?
Dear Customer, free normal mail delivery for min $25 purchase if you want free Qxpress delivery need min $40 purchase. So for your min $25 puechase you want free shipping you can select normal mail delivery
I want to ask Gold Princess foot patch can see result in 24days as per your post.Compare to Lanna foot patch, which need about 3months to 6months, what is the different?
Dear Customer, for Gold princess there are one of the pioneers batch out in the market quite sometimes ago while lanna enters the market only afew years. And Gold princess is more well established then lanna however lanna this few yrs have gains huge popularity. And of cos there are also differents in their ingredients.
There isn’t any posted question about item.