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ZEFER Genuine Cowhide Leather Mens Wallet


Customer who recommended this item
16 (Based on 22 reviews)
Customer Satisfaction Score
82%
  • Product 60%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Singpost Normal Mail - lost mail Seller 2016-12-01
Exchanges due to sizes/ preference of buyers. Seller 2016-11-18
Faulty/ Defective Items received Seller 2016-11-18
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (9)

Customer Photo Review board

Recommend Worthable

Really worth for this money.....

Type:EZ039 | Color:Brown | Type:Horizontal

+ Add this option
Jul 14, 2017
so.*******

Highly Recommend Great Deal, Good Buy..........

Great Deal, Good Buy..........

Type:EZ032 | Color:Black | Type:Vertical

+ Add this option
Jun 15, 2017
mar*******
Apr 20, 2017 4
Jef*******
Mar 27, 2017 4
ber*******
Mar 27, 2017 5
mik*******

Customer Review (22)

Customer Review board
Rating Feedback Date Written by
Not Recommend Aug 05, 2017 raj*******
Recommend Jul 14, 2017 so.*******
Highly Recommend Jun 15, 2017 mar*******
Recommend May 11, 2017 sha*******
Highly Recommend May 05, 2017 mas*******
Not Recommend Apr 20, 2017 Jef*******
Recommend Mar 27, 2017 ber*******
netural Mar 27, 2017 mik*******
Highly Recommend Mar 23, 2017 zom*******
Recommend Mar 17, 2017 jam*******

Item Q&A(1)

Status
Question & Answer
Date
Member
Notice
Seller

Dear Buyers,

By choosing Singpost Normal Mail, you actually agree to absorb the risk of lost mail.
Since no one can claim lost mail from Singpost, it is contradictory to assume such claims can be made from Qoo10 sellers.

However, as a gesture of goodwill, we will still review non-receipt claims (made after 1 month from delivery date), and will send replacements (if eligible) via SINGPOST NORMAL MAIL. We will only offer replacement once for eligible claims, and shall cease to entertain non-receipt claims for the replaced items.
Inaccurate/ Incomplete addresses provided by buyers are NOT ELIGIBLE for any sort of claims at all.

Buyers can choose to upgrade to Qexpress with a top up of $2.40 (the difference between Singpost Normal Mail and Qexpress).

To ensure guaranteed receipt of your items, WE STRONGLY RECOMMEND QEXPRESS.

Thank you for your kind understanding.

Notice
Seller

If you want to exchange items due to size reasons/ changes in your preferences, please contact seller within 10 days from item receipt. We regret that after 10 days we will not entertain any exchange requests.

To be eligible for exchanges:
1. Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
2. All shipping fee will be incurred from buyer's end.
3. Items have to be returned to seller, postage paid by buyer. Top up of shipping fee for new item to be paid by buyer as well.
4. New item will be shipped out upon verification of return and receipt of top up postage fees.

Please note to contact seller via Qoo10 for exchange requests.

All lingerie/ underwear items are strictly NOT EXCHANGEABLE due to hygiene reasons.

Notice
Seller

If your items arrive faulty/ defective, kindly contact seller via Qoo10.

1. Provide photo of the defect/ problem with received items.
2. Provide video of non-functioning product. (For electronic products)
3. Seller will advise on procedures for return of wrong items. Return postage via Singpost Normal Mail will be reimbursed by seller.

Do note that you would need to contact us so that we can assist you on the replacement process.

Notice
Seller

If you receive wrong items or have missing items in your parcels, kindly contact seller via Qoo10.

1. Provide photo of the item contents within the parcel package.
2. Provide photo of the parcel package with the delivery information.
3. Seller will advise on procedures for return of wrong items. Return postage via Singpost Normal Mail will be reimbursed by seller.

FAQ
Seller

We regret that if you had chosen Singpost Normal Mail, we are unable to track or expedite the delivery. Singpost may take up to ONE MONTH to deliver your items. For QEXPRESS, your items will reach you within 3 working days after we have mailed them out. Qexpress is the recommended choice if you require items urgently.

FAQ
Seller

Singpost Normal Mail does not have tracking services or tracking number. For Qexpress, you may use your tracking number to monitor your delivery. From the Qoo10 "My Orders" page, you can click on "shipping information" for your item to track the parcel.

FAQ
Seller

For Singpost Normal Mail, any and all special instructions are not applicable. For Qexpress, kindly contact Qexpress with your tracking number so that they can help to arrange their couriers to deliver accordingly. We are unable to process any special instructions regarding delivery. Qexpress Hotline:+65 6661-9100 Qexpress Email: info@qxpress.sg You can choose the specific date/ time slot for QX Quick deliveries.

Answered
2017-03-14
jam*******
User

ZEFER Genuine Cowhide Leather Mens Wallet

3 PAX

ORDERED ON FEB 28, WHY NOT DELIVERED AS YET

User

Hi, we had mailed out your item on 1-MAR-2017 via Singpost NORMAL MAIL.

As indicated, we are unable to track or expedite Singpost Normal Mail and it should only be used for non urgent items. Also, Singpost normal mail may take longer to reach. We had cases where it took as long as 1 month for the customer to receive their items.
We recommend Qxpress for tracking of items and for speedy deliveries.

We regret that we are unable to control any of these 3rd party delivery companies.

Address:
BABU JAMES
2 Sembawang Walk. #01-59, Springhill
Singapore 757616

Please verify and confirm that your address provided during purchase is accurate and complete.
For cases of wrong/ incomplete addresses provided, we will inform you once we receive the returned parcel from Singpost.
Please also clear your letter box so that the parcel can fit in.

If your address is accurate and complete, then please update us if you have not received the item by 1-APR-2017.

Thank you for your kind understanding.

Available during
MON~FRI : reply within 24 hours SAT : day off SUN, Holiday : day off
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