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ZEFER Genuine Cowhide Leather Mens Wallet


Subject Register Date
Singpost Normal Mail - lost mail Seller 2016-12-01
Exchanges due to sizes/ preference of buyers. Seller 2016-11-18
Faulty/ Defective Items received Seller 2016-11-18
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Customer Satisfaction

Satisfied Customer
Average Customer Review
82 / 100
  • Product 60%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Photo Review (7)

Customer Review(17)

Customer Review board
Rating Feedback Date Written by
Not Recommend 2017-04-20 Jef*******
Recommend 2017-03-27 ber*******
netural 2017-03-27 mik*******
Highly Recommend 2017-03-23 zom*******
Recommend 2017-03-17 jam*******
Recommend 2017-03-10 pur*******
Highly Recommend 2017-03-08 ric*******
netural 2017-01-17 ken*******
Recommend 2017-01-14 dar*******
Not Recommend 2017-01-09 ssi*******
Item Q&A(1)
No. Question & Answer Member Date Status
NOTICE Singpost Normal Mail - lost mail Seller
NOTICE Exchanges due to sizes/ preference of buyers. Seller
NOTICE Faulty/ Defective Items received Seller
NOTICE Wrong items received/ Missing items in parcels Seller
FAQ I need my items urgently, why have they not reached me? Seller

We regret that if you had chosen Singpost Normal Mail, we are unable to track or expedite the delivery. Singpost may take up to ONE MONTH to deliver your items. For QEXPRESS, your items will reach you within 3 working days after we have mailed them out. Qexpress is the recommended choice if you require items urgently.

FAQ Can I track my items? Seller

Singpost Normal Mail does not have tracking services or tracking number. For Qexpress, you may use your tracking number to monitor your delivery. From the Qoo10 "My Orders" page, you can click on "shipping information" for your item to track the parcel.

FAQ Can I choose a specific time/ day I want my delivery to be on? Seller

For Singpost Normal Mail, any special instructions are not applicable. For Qexpress, kindly contact Qexpress with your tracking number so that they can help to arrange their couriers to deliver accordingly. We are unable to process any special instructions regarding delivery. Qexpress Hotline:+65 6661-9100 Qexpress Email: info@qxpress.sg

26121787 NON DELIVERY jam******* 2017-03-14 Answered
ZEFER Genuine Cowhide Leather Mens Wallet


Hi, we had mailed out your item on 1-MAR-2017 via Singpost NORMAL MAIL.

As indicated, we are unable to track or expedite Singpost Normal Mail and it should only be used for non urgent items. Also, Singpost normal mail may take longer to reach. We had cases where it took as long as 1 month for the customer to receive their items.
We recommend Qxpress for tracking of items and for speedy deliveries.

We regret that we are unable to control any of these 3rd party delivery companies.

2 Sembawang Walk. #01-59, Springhill
Singapore 757616

Please verify and confirm that your address provided during purchase is accurate and complete.
For cases of wrong/ incomplete addresses provided, we will inform you once we receive the returned parcel from Singpost.
Please also clear your letter box so that the parcel can fit in.

If your address is accurate and complete, then please update us if you have not received the item by 1-APR-2017.

Thank you for your kind understanding.

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