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[MORE THAN 100 DESIGNS] ★ NEW STOCK★ Lovely Nail Stickers ★ Elegant Nail Foils ★ Instant Beauty ★

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Customer who recommended this item
134 (Based on 144 reviews)
Customer Satisfaction Score
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 100%/100%


Subject Register Date
Singpost Normal Mail - lost mail Seller 2016-12-01
Exchanges due to sizes/ preference of buyers. Seller 2016-11-18
Faulty/ Defective Items received Seller 2016-11-18
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (65)

Customer Review (144)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 01, 2017 ivy*******
Highly Recommend Sep 30, 2017 wei*******
Highly Recommend Sep 29, 2017 ang*******
Recommend Sep 29, 2017 agn*******
Recommend Sep 27, 2017 rig*******
Highly Recommend Sep 25, 2017 chi*******
Highly Recommend Sep 22, 2017 vte*******
Highly Recommend Sep 21, 2017 mum*******
Highly Recommend Sep 20, 2017 hua*******
Highly Recommend Sep 19, 2017 yen*******

Item Q&A(3)

Question & Answer

Dear Buyers,

By choosing Singpost Normal Mail, you actually agree to absorb the risk of lost mail.
Since no one can claim lost mail from Singpost, it is contradictory to assume such claims can be made from Qoo10 sellers.

However, as a gesture of goodwill, we will still review non-receipt claims (made after 1 month from delivery date), and will send replacements (if eligible) via SINGPOST NORMAL MAIL. We will only offer replacement once for eligible claims, and shall cease to entertain non-receipt claims for the replaced items.
Inaccurate/ Incomplete addresses provided by buyers are NOT ELIGIBLE for any sort of claims at all.

Buyers can choose to upgrade to Qexpress with a top up of $2.40 (the difference between Singpost Normal Mail and Qexpress).

To ensure guaranteed receipt of your items, WE STRONGLY RECOMMEND QEXPRESS.

Thank you for your kind understanding.


If you want to exchange items due to size reasons/ changes in your preferences, please contact seller within 10 days from item receipt. We regret that after 10 days we will not entertain any exchange requests.

To be eligible for exchanges:
1. Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
2. All shipping fee will be incurred from buyer's end.
3. Items have to be returned to seller, postage paid by buyer. Top up of shipping fee for new item to be paid by buyer as well.
4. New item will be shipped out upon verification of return and receipt of top up postage fees.

Please note to contact seller via Qoo10 for exchange requests.

All lingerie/ underwear items are strictly NOT EXCHANGEABLE due to hygiene reasons.


If your items arrive faulty/ defective, kindly contact seller via Qoo10.

1. Provide photo of the defect/ problem with received items.
2. Provide video of non-functioning product. (For electronic products)
3. Seller will advise on procedures for return of wrong items. Return postage via Singpost Normal Mail will be reimbursed by seller.

Do note that you would need to contact us so that we can assist you on the replacement process.


If you receive wrong items or have missing items in your parcels, kindly contact seller via Qoo10.

1. Provide photo of the item contents within the parcel package.
2. Provide photo of the parcel package with the delivery information.
3. Seller will advise on procedures for return of wrong items. Return postage via Singpost Normal Mail will be reimbursed by seller.


We regret that if you had chosen Singpost Normal Mail, we are unable to track or expedite the delivery. Singpost may take up to ONE MONTH to deliver your items. For QEXPRESS, your items will reach you within 3 working days after we have mailed them out. Qexpress is the recommended choice if you require items urgently.


Singpost Normal Mail does not have tracking services or tracking number. For Qexpress, you may use your tracking number to monitor your delivery. From the Qoo10 "My Orders" page, you can click on "shipping information" for your item to track the parcel.


For Singpost Normal Mail, any and all special instructions are not applicable. For Qexpress, kindly contact Qexpress with your tracking number so that they can help to arrange their couriers to deliver accordingly. We are unable to process any special instructions regarding delivery. Qexpress Hotline:+65 6661-9100 Qexpress Email: info@qxpress.sg You can choose the specific date/ time slot for QX Quick deliveries.


Secret Inquiry


Secret Inquiry


Secret Inquiry


Secret Inquiry


Secret Inquiry


Secret Inquiry


Hello seller, my order was made on 23rd June. I have not yet receive my order. My order no is 219862360 to 219862363.


Hi, we had mailed out your item on 23-Jun-2017 via Singpost Normal Mail.

As indicated, we are unable to track or expedite Singpost Normal Mail and it should only be used for non urgent items. Also, Singpost normal mail may take longer to reach. We had cases where it took as long as 1 month for the customer to receive their items.
We recommend Qxpress for tracking of items and for speedy deliveries.

We regret that we are unable to control any of these 3rd party delivery companies.

Please review that your address provided during purchase is accurate and complete.

For cases of WRONG/INCOMPLETE addresses provided, we will inform you once we receive the returned parcel from Singpost.
Please also clear your letter box so that the parcel can fit in.

If your address is accurate and complete, then please update us if you have not received the item by 23-Jul-2017.

Thank you for your kind understanding.


Hi seller, I had received my order today and my girl like it very much. Thank you.


Thank you very much for the update and I'm glad your girl likes the items.



HAP 23 - hi seller, when will you have stock for this model HAP 23 blue Colour?



I'm sorry but my existing item list does not seem to have any HAP23 option.
Kindly verify which item you are referring to?

All available items are already listed in this listing.

Thank you.

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