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- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
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Dear Buyers, By choosing Singpost Normal Mail, you actually agree to absorb the risk of lost mail.Since no one can claim lost mail from Singpost, it is contradictory to assume such claims can be made from Qoo10 sellers.However, as a gesture of goodwill, we will still review non-receipt claims (made after 1 month from delivery date), and will send replacements (if eligible) via SINGPOST NORMAL MAIL. We will only offer replacement once for eligible claims, and shall cease to entertain non-receipt claims for the replaced items.Inaccurate/ Incomplete addresses provided by buyers are NOT ELIGIBLE for any sort of claims at all.Buyers can choose to upgrade to Qexpress with a top up of $2.40 (the difference between Singpost Normal Mail and Qexpress).To ensure guaranteed receipt of your items, WE STRONGLY RECOMMEND QEXPRESS.Thank you for your kind understanding.
If you want to exchange items due to size reasons/ changes in your preferences, please contact seller within 10 days from item receipt. We regret that after 10 days we will not entertain any exchange requests.To be eligible for exchanges:1. Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.2. All shipping fee will be incurred from buyer's end. 3. Items have to be returned to seller, postage paid by buyer. Top up of shipping fee for new item to be paid by buyer as well.4. New item will be shipped out upon verification of return and receipt of top up postage fees.Please note to contact seller via Qoo10 for exchange requests.All lingerie/ underwear items are strictly NOT EXCHANGEABLE due to hygiene reasons.
If your items arrive faulty/ defective, kindly contact seller via Qoo10. 1. Provide photo of the defect/ problem with received items.2. Provide video of non-functioning product. (For electronic products)3. Seller will advise on procedures for return of wrong items. Return postage via Singpost Normal Mail will be reimbursed by seller.Do note that you would need to contact us so that we can assist you on the replacement process.
If you receive wrong items or have missing items in your parcels, kindly contact seller via Qoo10. 1. Provide photo of the item contents within the parcel package.2. Provide photo of the parcel package with the delivery information.3. Seller will advise on procedures for return of wrong items. Return postage via Singpost Normal Mail will be reimbursed by seller.
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Fast delivery. However colour not the same as that shown in the photo. Thought is brownish wat is delivered is dark blue for series SA design 5.
Series:SQ | Design:8(+S$0.50)
All nail stickers look so nice. Thank you.
Series:Lace | Design:13
Sent via normal mail n item as advertised. Looks gd but yet to try so can't comment on quality. Gd buy though.
Series:SB | Design:1
Cute nail stickers. Easily removed with warm water. Good!
Series:KA | Design:5
Yet to try but looks good.
Series:KA | Design:1
Series:DA | Design:5
Series:Lace | Design:2
Series:YC | Design:11
Series:SB | Design:5
Series:RYB | Design:4
We regret that if you had chosen Singpost Normal Mail, we are unable to track or expedite the delivery. Singpost may take up to ONE MONTH to deliver your items. For QEXPRESS, your items will reach you within 3 working days after we have mailed them out. Qexpress is the recommended choice if you require items urgently.
Singpost Normal Mail does not have tracking services or tracking number.
For Qexpress, you may use your tracking number to monitor your delivery. From the Qoo10 "My Orders" page, you can click on "shipping information" for your item to track the parcel.
For Singpost Normal Mail, any and all special instructions are not applicable.
For Qexpress, kindly contact Qexpress with your tracking number so that they can help to arrange their couriers to deliver accordingly.
We are unable to process any special instructions regarding delivery.
Qexpress Hotline:+65 6661-9100
Qexpress Email: firstname.lastname@example.org
You can choose the specific date/ time slot for QX Quick deliveries.
Hello seller, my order was made on 23rd June. I have not yet receive my order. My order no is 219862360 to 219862363.
Hi, we had mailed out your item on 23-Jun-2017 via Singpost Normal Mail.As indicated, we are unable to track or expedite Singpost Normal Mail and it should only be used for non urgent items. Also, Singpost normal mail may take longer to reach. We had cases where it took as long as 1 month for the customer to receive their items. We recommend Qxpress for tracking of items and for speedy deliveries.We regret that we are unable to control any of these 3rd party delivery companies.Please review that your address provided during purchase is accurate and complete. For cases of WRONG/INCOMPLETE addresses provided, we will inform you once we receive the returned parcel from Singpost.Please also clear your letter box so that the parcel can fit in.If your address is accurate and complete, then please update us if you have not received the item by 23-Jul-2017.Thank you for your kind understanding.
Hi seller, I had received my order today and my girl like it very much. Thank you.
Hi.Thank you very much for the update and I'm glad your girl likes the items. Cheers.
HAP 23 - hi seller, when will you have stock for this model HAP 23 blue Colour?
Hi,I'm sorry but my existing item list does not seem to have any HAP23 option.Kindly verify which item you are referring to?All available items are already listed in this listing.Thank you.
There isn’t any posted question about item.