Q-member discount is a special offer only available to premium members. Satisfy one of the following criteria below to start receiving Q-member discount.
Q-prime club members can receive up to 10x additional discount benefits over 6-month period. Become a Q-Prime Club member
Be our VIP! Get special discount coupons every month and other various benefits. How to become a VIP member?
Mobile ApplicationDownload our Amazing Qoo10 Mobile App
Shopping MailSubscribe to Qoo10 Shopping Newsletter
- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
Free shipping over $40.00 purchase.
Successfully added to Wish List.
You will receive a Live10 message as soon as the items are restocked. Do not miss it again!
This item has been added to the Restock List. You can edit at Wish List.
※ Check before ordering First class-OTC drugs
No set item in shopping cart.Please select items on left side panel.
Dear Customer, please double check and make sure your input delivery address is correct. If you have select normal mail delivery likely will ended up in singpost Mail room if you are lucky it will return back to us (We have return label at the back) if not we are not not responsible for the lost.
Do not abuse our staff. Treat us as you wanted to be treated. Don't threaten us Eg. This is my 1st and last time buy from your shop/ This shall be my last order. I going to report police. I going to make small claim. SG have law, i reserve my right and i can sue you ! Well we will be happy to shortlist you too.
Dear Customer, we have explain normal mail delivery is a non standard mail parcel which delivery may take up to 4weeks for the unlucky one. But many cannot believe or accept this. Please note if you select normal mail delivery it will mean you have accept the normal mail policy and in the event of long delay you are willing to wait. If no kindly please choose Qxpress. Qxpress is very cheap courier door to door delivery which cost only $3.99 and fast delivery leadtime 1-2days (Include Sat/Sun) unlike other courier delivery eg taqbin $7 lead time 2-3 days (Include Sat/Sun) Its come with tracking number so no worries no headache no lost track. Thank you
Normal mail encounters Risk of Lost mail and higher risk if you put Business/School/Hostel/Shop address for delivery, please kindly put residential address for delivery, Buyer have to take responsibility for the risk due to your selected choice of normal mail delivery. (Normal mail deliver to mailbox only, not Door to Door and delivery company is by Singpost). If you have no other choice please use tracking delivery Qxpress for non residential address. Thank you very much
Alot of people have this confuse 1st the item is like letter delivery next day recevied ! Wrong your item is a parcel or Non-Standard Mail. 2nd Singpost very efficacy i doubt they are slow or will have such a long delay or lost of mail. Wrong ! Singpost even stated they have lots of undelivered mail and stood at around 5%. 3rd many people like to use this scenario, i got buy many things at Qoo10 normal mail delivery all receveid within 3-5days but yours now over 5days still not recevied ! Its is impossible please send me the item ! Well please we don't need to hold your parcel. The delivery is all along by singpost if your parcel being delay is 1 of the few % which is why longer then usual lead time. So please even if stated 2-5 workings afew % might recevied up to 3weeks later !! Unbelievable and impossible !! Fine well call this number to find out yourself singpost contact 1605 (24/7 Customer Care Hotline) Thank you
This Area is only mean for Secret Life Shop (Normal mail delivery)Undelivery/Parcel Return/Lost & FoundTo check for Returned mail/parcel check on the link page. We take picture of all returned parcels and put in this listing below. You may check and search if you have not recevied your normal mail delivery for 1-2 weeks later thank youPlease copy and paste the link below :http://list.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=493882434
Here we like to highlight one thing many people misunderstand or mislead for SINGPOST POSTAGE DELIVERY. Parcel delivery is 2-5 working days (Note is working day, which mean sat/sun not counted) This is even stated in singpost website the link here http://www.singpost.com/send-receive/sending-within-singapore/ordinary-mail-local
Non-receipt Claim issue (Did not receive the item )All our delivery are using Qexpress which come with tracking number. Link http://www.qxpress.asia/eng/html/customer_tracking.htmlPlease make an effort to check your tracking number before issuing non-receipt claim. And please to contact us if tracking issue not correct example item sent but yet to recevied it. We will investigate the issue with Qxpress, your email maybe require for follow up case.For Singpost normal mail delivery. If you still did not receive the item after 14 days the item was ship out, please contact seller thru Q&A.Items ship out under 14 days will only consider as delay and seller will only consider signpost lost the mail after 14 days.Please contact seller first before issuing any exchange, non-receipt claim. If you really want to issue the claim, you must clear the claim after the case was solved.
Submission of claimsAny return or exchange of items will be applicable within 14 days upon receiving of the itemAny shortage of item or wrong item receivedProvide picture of the item contents within the parcel packageContact seller thru Q&A, redelivery for exchange will be arrangeDefective item issueProvide picture of the defective area of the received itemShipping fee will be incurred from seller end.Return the defective item if seller request otherwise the defective item do not need to return
Add to Cart
Go To Top
Seller is easy to talk to when I asked for exchange, fast delivery
Type:2in1 Ring | Size:Rose Gold 18mm(+S$4)
Finally received the ring.
First it took a long time to reach me, then I was not in n the registered mail left message for me to pick it up at the post office, so inconvenient.
Not worth my time.
Ring is so so, the "crown" has too few diamonds. It's expensive as craftsmanship is poor.
Type:2in1 Ring | Size:Rose Gold 16mm(+S$4)
Thank u for the fast delivery hope it well last longer and not change color
Type:Mermaid Necklace | Size:Rose Gold
Item's received in good condition. 😘
Type:2in1 Ring | Size:2nd Gen 925 Silver Small(+S$4)
Mermaid necklace chain not shiny. The tiara ring seems to have a centre holo. After three day of wearing, the diamond dropped. I guess the claw is too soft.
Type:2in1 Ring | Size:Size 8 18mm(+S$4)
Type:2in1 Ring | Size:Size 6 16mm(+S$4)
Type:2in1 Ring Double O | Size:Size 8 18mm
Type:2in1 Ring | Size:Size 9 19mm(+S$4)
Hi the size is 5.5cm equivalent to ?
There is a size chart please refer thank you
Hi. Is it normal that the mermaid necklace silver is not shiny? It look tarnish. And the tiara ring, the diamond drop after three days. Now that the diamond is dropped,It seems like one of the bottom tong is too soft, I can easily bend it with my finger.
Yes its normal. For the 2nd Gen ring, you cannot adjust too big/wide as it will cause the impact for the small diamond to drop. We have highlight this as warning on the listing page.
Is the big diamond that drop.
The big center one?
Yes. The big centre one.
Ok i will arrange sent you a replacement next monday by normal mail delivery thank you
Dear seller,May I know is there restock for 2 in 1 ring double o size 19? If yes, may I know roughly when? Thanks!
Dear Customer, there is no restock for this type double O ring yet thank you
Hi, can i know when i can get my ring back?
Hi Dear, can you please advise your order number for me to check for you? thank you
请问可以到公司换吗❓地址❓Gold and sliver change to size 17 thank you 18 太松了不行
Hi Dear, i mention ok to changes the size but right now we dont have stock for gold and rose gold. Restock will take about 2weeks plus. So contact us for the exchange again after 2weeks or you can sent the item back to us but we will need to wait for the shipment thank you
Hi, I had recently bought the rose gold 18mm ring. This is my order number: 205250228I tried the ring on, but it is too big for me. May I change it to the 17mm ring instead? If exchange is possible, could you please provide me details how I may go about it :)Regards,Serene
Hi Dear, for the ring size exchange no issue to us. But right now gold and rose gold all size are out of stock plus supplier no stock. Est supplier told us their restock about 2-3 weeks plus our shipment here total 4weeks plus. Please advise if you can wait or you want to consider change to other normal type? thank you
Hi, Yes, I can wait. Could you please inform me when the stock arrives? Also, I had read the exchange policy, that exchanges are only allowed within 2 weeks of receiving the item. Since the item would be delayed, would exchanging it then be an issue?Regards,Serene
Hi Dear, in this case is due to out of stock from supplier. We will make sure that you will be able to make the exchange. Kindly please contact us again around 2 weeks time thank you
Hi,May I ask if the stock for the rose gold ring has come in? Regards,Serene
Dear Serene, not yet as supplier dont have stock it will take longer then usual. thank you
Hi! May I know if stock for the rose gold ring has arrived?Regards,Serene
Dear Serene, not yet thank you
Hi i have win the bidding but would like to know is this ring the 2nd gen?
Hi Dear, 2nd Gen ring currently out of stock. But new shipment coming in soon thank you
Hi, may i know is size 6 available
Hi Dear, it will be available next week. thank you
There isn’t any posted question about item.