Secret Life
Secret Life Join Fellow
17,549 Fellows
POWER MINISHOP RATE 90%
17.80

Air Humidifier / Purifier Improves Dry Skin/Portable Mini USB / Car Air Humidifier Purifier/Air Puri


Notice

Subject Register Date
Do not use Non Residential address ! Seller 2017-06-21
Normal Mail Delivery Time2/2 Seller 2017-02-25
Qxpress Delivery Change to Smartpac Seller 2017-01-23
more
Manufacturer/
Place of origin
China (OEM) Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Customer who recommended this item
106 (Based on 111 reviews)
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Photo Review (39)

Customer Photo Review board

Recommend Works Well using powerbank

I plug it into my powerbank. Works well and does not consume much energy unlike charging a phone. Great! Thank you

Color:Blue | Extended Warranty:1mth Free | Extra Filter:3pcs(+S$7.50) | Purchase With Purchase Special 1:none | Purchase With Purchase Special 2:none

Jun 25, 2017 2
kha*******

Recommend Delivery is fast for normal mail

Items are nicely packed in bubble. Easy to use n working fine

Color:Blue | Extended Warranty:1mth Free | Extra Filter:none | Purchase With Purchase Special 1:none | Purchase With Purchase Special 2:none

Jun 24, 2017 1
tin*******

Recommend Happy with Purchase & Delivery of Goods

Bought at Auction price - not much different from normal price though. Hope it works well. Will try soon. Thanks Seller!

Color:Blue | Extended Warranty:6mth(+S$4) | Extra Filter:none | Purchase With Purchase Special 1:none | Purchase With Purchase Special 2:none

Jun 24, 2017 1
tlb*******

Recommend Not bad

Not bad for a small bottle of humidfier. Can't ask for much. Receive with thks. Is working fine

Color:Blue | Extended Warranty:1mth Free | Extra Filter:none | Purchase With Purchase Special 1:none | Purchase With Purchase Special 2:none

Jun 23, 2017
tus*******

Recommend Received 5days after ordering.

Box was crumpled when I open the package, but the item was not damaged. Hope it works.

Color:Blue | Extended Warranty:1mth Free | Extra Filter:5pcs(+S$10) | Purchase With Purchase Special 1:Multi-Purpose Handphone Holder 1pc(+S$1.90) | Purchase With Purchase Special 2:none

Jun 19, 2017
tyk*******

Customer Review (111)

Customer Review board
Rating Feedback Date Written by
Recommend Jun 28, 2017 wtl*******
Highly Recommend Jun 28, 2017 van*******
Recommend Jun 25, 2017 kha*******
Highly Recommend Jun 24, 2017 su_*******
Recommend Jun 24, 2017 tin*******
Recommend Jun 24, 2017 tlb*******
Recommend Jun 23, 2017 tsk*******
Recommend Jun 23, 2017 tus*******
Recommend Jun 23, 2017 lst*******
Recommend Jun 19, 2017 tyk*******

Seller Information

Secret Life

  • Available during:MON~FRI : 10:00am ~ 7:00pm SAT : 10:00am ~ 1:00pm SUN, Holiday : day off
Item Q&A(9)
No. Question & Answer Member Date Status
NOTICE Do not use Non Residential address ! Seller
NOTICE Normal Mail Delivery Time2/2 Seller
NOTICE Qxpress Delivery Change to Smartpac Seller
NOTICE Normal Mail Returned Area Seller
NOTICE Normal Mail Delivery Time1/2 Seller
NOTICE Did not receive the item? Seller
NOTICE Return & Exchange Policy Seller
27159541 Inquiry for the item from ckh**** ckh******* 2017-06-08 Answered
Need advise on how many continous hours is this item able to operate? Usually I need to switch it on from 9pm_7am.. Will it cause over heating? Thanks
 
[Re] Inquiry for the item from ckh****
Dear Customer, this product is not like those operate for long or overnight used. Its more on for desktop/office table and car use. The hrs is short thank you
26834719 Inquiry for the item from ell**** ell******* 2017-05-12 Processing
26757023 Inquiry for the item from tan**** tan******* 2017-05-07 Answered
Hi, I have bought one already. It is very good. May I know how often should I change the filter? Thanks.
 
[Re] Inquiry for the item from tan****
Dear Customer, recommend for filter changing is every 2mth and can drag to 3mths max. thank you
 
[Re] Inquiry for the item from tan****
Thanks! Will buy more humidifier and filter.
 
[Re] Inquiry for the item from tan****
Np, you are welcome
26756484 Is ther any sound fm this device when plug in? loa******* 2017-05-06 Answered
Is ther any sound fm this device when plug in?
 
[Re] Is ther any sound fm this device when plug in?
Dear Customer, there is no sound at all. Thank you
26660331 Inquiry for the item from jan**** jan******* 2017-04-28 Answered
If I purchase without extra filter now, am I able to buy only the filter in future without buying the air humidifier?

If yes, how do I purchase it?
 
[Re] Inquiry for the item from jan****
Dear Customer, the filter can be request upon Qpay payment to us and we will make the arrangement to sent. The filter listing maybe put up in the future but not atm as most customer have bought extra filter which can last thm quite sometime thank you
26449397 Inquiry from ins**** ins******* 2017-04-11 Answered
My cup has broken . Can not closed. I have bought extended warranty . Kindly sent a replacement
 
[Re] Inquiry from ins****
Dear Customer, please understand what is cover under the warranty.Cup broken is not covered. This is not mfg or product item defect. thank you

Secret Life
Peace of Mind (Extended Warranty)

Under this Extended Warranty
Why buy Secret Life Extended Warranty? Because instead of doing repair, we will do a 1 to 1 exchange. And the exchange item is 100% brand new Guarantee. In the event if the item is no longer selling, you shall be reward a refund from the original cost of purchase.

FREIGHT
Where a warranted item requires servicing, we will cover freight both to and from.

WHAT IS NOT COVERED?

Accidental or malicious damage, misuse, negligence or faults caused by a failure to
provide routine maintenance.

Faults that have resulted from wear and tear, including rusting, corrosion or mould.

Any single claim amount which exceeds the original purchase price of the warranted item.
25932059 [Others] Related Inquiries m.s******* 2017-02-27 Answered
Hi, my humidifier has stopped working (Purchased on 24th Feb 2017). I would like to do a warranty repair with your shop; could you please share the instructions on how to do so?
 
[Re] [Others] Related Inquiries
Dear Customer, there is 2 things to take note. 1st there is a overheat prevention. If the water is empty and you didnt switch off or topup the water continue run/on it will stop. But no worry need to let it cool down for awhile 1-2hrs plus and switch on again. Depends on how long its been running,sometimes its just off for 20mins will do. 2nd please do not add any essential oils, its only suitable for pure water used only furthermore inside have a filter. If you do that, kindly water the whole thing with pure water with a few times and on it for 20mins then off it for 30mins. Please take note our off means the usb is unplug. thank you
 
[Re] [Others] Related Inquiries
Hi Team, this one is my 2nd humidifier (I bought 2). My first one works fine, but the 2nd one is the one that failed.

1) There is water inside the tank, and I am sure that I am using it properly for this set.
2) The light comes on, but no water vapour is coming out of the unit.
 
[Re] [Others] Related Inquiries
Hi Dear, ok in this case kindly sent the item back to us by normal mail the postage fee $1.70 and will be refund to you if technical fault. After we have recevied the item we will sent a new replacement to you after checking thank you
Pantech Business Hub
192 Pandan Loop
#04-10 Singapore 128381
 
[Re] [Others] Related Inquiries
Hi Seller~

I have sent it back to you in a padded envelope. Hope you receive it soon! Have a good day! :D
 
[Re] [Others] Related Inquiries
ok sure well noted with thks
 
[Re] [Others] Related Inquiries
Hi Team,

Any updates for my case please?
 
[Re] [Others] Related Inquiries
Dear Customer, we have check recevied the return items. And ourside still checking on it. Atm we notice its likely being damage from either overheat and or essential oils. We will confirm with you again about the confirm result, Atm we striongly advise not to add any essential oils just pure water only as stated on the listing. We can sent you one of the replacement item which is fixed by ourside if you wanted it urgently. thank you
 
[Re] [Others] Related Inquiries
Hi Team,

Any updates on the repair of my item please?
 
[Re] [Others] Related Inquiries
Dear Customer. we will arrange to sent you by this wednesday thank you
 
[Re] [Others] Related Inquiries
Hi Team,

I still have not yet received my item.
Could you please check and let me know?

Thank you!
 
[Re] [Others] Related Inquiries
Dear Customer, i have check we have sent out last thur normal mail delivery. For normal mail delivery about 2-5 working days As stated in singpost website the link here http://www.singpost.com/send-receive/sending-within-singapore/ordinary-mail-local
So i think you should expected to received by this week thank you
25523443 [Shipping] Related Inquiries aci******* 2017-01-23 Answered
Order 202594046. Ordered on 18/1. Scheduled shipout 21/1. Today 23/1 not ship out yet?
 
[Re] [Shipping] Related Inquiries
Hi Dear, i have email to Qxpress. The prob now is they have lost track of the parcel. They are now checking. kindly give me and qxpress sometime thank you
 
[Re] [Shipping] Related Inquiries
Hi..your parcels have arrived. Received 2 instead of 1. Can i do a fund trsf for the extra one? I'll take both..
 
[Re] [Shipping] Related Inquiries
Hi Dear, thank you very much for your kind update. As spoken earlier because Qxpress have lost track of your parcel. As a responsible seller we dont one to keep our customer waiting so we have immediately make arrangement to sent you first while waiting for Qxpress replied. Now we are suprise that you have recevied another parcel so soon and Qxpress didnt update us the outcome. May i know is Qxpress delivery 2 parcel at the same time to you? And i will make a Qpay for you to make the payment. We will give you a 20% discount for this 2nd purchase. You can login to Qoo10 and check you Qpost from there you can click Qpay. Thank you so much
 
[Re] [Shipping] Related Inquiries
Hi Dearie, yes the parcels came in together the same time & day. Bwn I've made the payment. Pls check & thank you for the kind discount
 
[Re] [Shipping] Related Inquiries
Hi Dear, thank you very much for your update. And have recevied with thanks :)

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