Secret Life
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POWER MINISHOP RATE 90%
Air Humidifier / Purifier Improves Dry Skin/Portable Mini USB / Car Air Humidifier Purifier/Air Puri
16 items sold
17.80

Air Humidifier / Purifier Improves Dry Skin/Portable Mini USB / Car Air Humidifier Purifier/Air Puri


Customer who recommended this item
135 (Based on 144 reviews)
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Please treat our staff as you would want to be treated Seller 2017-09-06
Normal Mail Delivery Policy Acceptance When Purchase Seller 2017-07-15
Do not use Non Residential address for Normal mail ! Seller 2017-06-21
more
Manufacturer/
Place of origin
China (OEM) Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (53)

Customer Photo Review board

Recommend Air Humidifier

Received in bubble envelope... Hope lasts well

Color:Blue | Extended Warranty:1mth Free | Extra Filter:3pcs(+S$7.50) | Purchase With Purchase Special 1:none | Purchase With Purchase Special 2:none

Sep 06, 2017
dan*******

Recommend Good condition

Item received is in good condition Tested & doing well but hope's can last long Thanks seller's .

Color:Blue | Extended Warranty:1mth Free | Extra Filter:none | Purchase With Purchase Special 1:none | Purchase With Purchase Special 2:none

Sep 05, 2017
dap*******

Recommend Need to try out first

The item doesn't look durable and I yet to try it. Hope that it would working normally in my vehicle or it would be a waste of my money

Color:Blue | Extended Warranty:1mth Free | Extra Filter:1pc(+S$3) | Purchase With Purchase Special 1:none | Purchase With Purchase Special 2:none

Sep 04, 2017
jam*******

Highly Recommend Items received in good condition

Received in good condition and tried. It function well.

Color:Blue | Extended Warranty:1mth Free | Extra Filter:none | Purchase With Purchase Special 1:none | Purchase With Purchase Special 2:none

Sep 04, 2017
con*******

Highly Recommend Good buy

Super like the item. Good purchased

Color:Blue | Extended Warranty:1mth Free | Extra Filter:10pcs(+S$16) | Purchase With Purchase Special 1:none | Purchase With Purchase Special 2:none

Aug 14, 2017
aar*******

Customer Review (144)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 20, 2017 joe*******
Highly Recommend Sep 16, 2017 and*******
Highly Recommend Sep 12, 2017 Rya*******
Highly Recommend Sep 11, 2017 ser*******
Highly Recommend Sep 08, 2017 xpu*******
Highly Recommend Sep 08, 2017 ann*******
Recommend Sep 06, 2017 dan*******
Recommend Sep 06, 2017 chr*******
Highly Recommend Sep 06, 2017 nur*******
Recommend Sep 05, 2017 dap*******

Item Q&A(12)

Status
Question & Answer
Date
Member
Notice
Seller

Do not abuse our staff. Treat us as you wanted to be treated. Don't threaten us Eg. This is my 1st and last time buy from your shop/ This shall be my last order. I going to report police. I going to make small claim. SG have law, i reserve my right and i can sue you ! Well we will be happy to shortlist you too.

Notice
Seller

Dear Customer, we have explain normal mail delivery is a non standard mail parcel which delivery may take up to 4weeks for the unlucky one. But many cannot believe or accept this. Please note if you select normal mail delivery it will mean you have accept the normal mail policy and in the event of long delay you are willing to wait. If no kindly please choose Qxpress. Qxpress is very cheap courier door to door delivery which cost only $3.99 and fast delivery leadtime 1-2days (Include Sat/Sun) unlike other courier delivery eg taqbin $7 lead time 2-3 days (Include Sat/Sun) Its come with tracking number so no worries no headache no lost track. Thank you

Notice
Seller

Normal mail encounters Risk of Lost mail and higher risk if you put Business/School/Hostel/Shop address for delivery, please kindly put residential address for delivery, Buyer have to take responsibility for the risk due to your selected choice of normal mail delivery. (Normal mail deliver to mailbox only, not Door to Door and delivery company is by Singpost). If you have no other choice please use tracking delivery Qxpress for non residential address. Thank you very much

Notice
Seller

Alot of people have this confuse 1st the item is like letter delivery next day recevied ! Wrong your item is a parcel or Non-Standard Mail.

2nd Singpost very efficacy i doubt they are slow or will have such a long delay or lost of mail. Wrong ! Singpost even stated they have lots of undelivered mail and stood at around 5%.

3rd many people like to use this scenario, i got buy many things at Qoo10 normal mail delivery all receveid within 3-5days but yours now over 5days still not recevied ! Its is impossible please send me the item ! Well please we don't need to hold your parcel. The delivery is all along by singpost if your parcel being delay is 1 of the few % which is why longer then usual lead time.

So please even if stated 2-5 workings afew % might recevied up to 3weeks later !! Unbelievable and impossible !! Fine well call this number to find out yourself singpost contact 1605 (24/7 Customer Care Hotline) Thank you


Notice
Seller

At times we may change your delivery from Qxpress to Smartpac. However most of the time we will be using Qxpress. Its depends on season period, delivery location, speed and time (Our Qxpress pickup time is morning 10am-12pm) Thank you

Notice
Seller

This Area is only mean for Secret Life Shop (Normal mail delivery)
Undelivery/Parcel Return/Lost & Found

To check for Returned mail/parcel check on the link page. We take picture of all returned parcels and put in this listing below. You may check and search if you have not recevied your normal mail delivery for 1-2 weeks later thank you


Please copy and paste the link below :
http://list.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=493882434

Notice
Seller

Here we like to highlight one thing many people misunderstand or mislead for SINGPOST POSTAGE DELIVERY.

Parcel delivery is 2-5 working days (Note is working day, which mean sat/sun not counted) This is even stated in singpost website the link here http://www.singpost.com/send-receive/sending-within-singapore/ordinary-mail-local


Notice
Seller

Non-receipt Claim issue (Did not receive the item )
All our delivery are using Qexpress which come with tracking number. Link http://www.qxpress.asia/eng/html/customer_tracking.html
Please make an effort to check your tracking number before issuing non-receipt claim. And please to contact us if tracking issue not correct example item sent but yet to recevied it. We will investigate the issue with Qxpress, your email maybe require for follow up case.

For Singpost normal mail delivery. If you still did not receive the item after 14 days the item was ship out, please contact seller thru Q&A.
Items ship out under 14 days will only consider as delay and seller will only consider signpost lost the mail after 14 days.


Please contact seller first before issuing any exchange, non-receipt claim. If you really want to issue the claim, you must clear the claim after the case was solved.

Notice
Seller

Submission of claims
Any return or exchange of items will be applicable within 14 days upon receiving of the item

Any shortage of item or wrong item received
Provide picture of the item contents within the parcel package
Contact seller thru Q&A, redelivery for exchange will be arrange

Defective item issue
Provide picture of the defective area of the received item
Shipping fee will be incurred from seller end.
Return the defective item if seller request otherwise the defective item do not need to return

Answered
2017-09-07
ilu*******
User

Dear seller,

I saw you had approve my exchange request, so may I know when the item will exchange and how about the defective item? How should I return back the item?

User

Dear Customer. Kindly please sent the item back to our private address below. Kindly please write the order number in the parcel. We will compensate you the postage fee for the return. thank you

My Mail Box 889536S
Singapore 919191

Answered
2017-08-26
ssw*******
User

Can we have another color option for aution ?

User

Dear Customer, currently we are left with blue color stock thank you

User

Oh ... ok then

User

Ok thank you

Answered
2017-07-15
yvo*******
User

Hi Seller,
Can I just purchase the filter itself?
Thanks

User

Dear Customer, there is no listing for the filter purchase however you can tell me which filter package or pcs you want to purchase? I can request for shop Qpay for you to make the payment and after you make the payment you update me you delivery address for us to sent. Shop Qpay is by Qoo10 so is very secure no worries thank you

User

What is the length and diameter of the filter?

User

About 13cm.

Answered
2017-07-14
hht*******
User

Just received the item today. Followed the instructions given and switch on the unit. The light comes on, but no water vapour is coming out of the unit.

Is the unit faulty?

User

Dear Customer, you got put in the filter and you close it tight? And kindly please check and use it on other usb point and try to use its work or not? Lastly press the button few times to see got vapour come out or not do press once only and wait. Do update us again thank you

User

Yes put it the filter, close tight. Tried with diff usb points. Also press the button many times.
Still no water vapour coming out.

User

Dear Customer, ok kindly sent the item back to our private address below. We will check the on the item is the product is faulty we will bear all the delivery cost and if not the cost borne by you thank you
My Mail Box 889536S
Singapore 919191

User

Dear seller, will arrange to send the item back. I will bear the delivery cost if the unit was found working BUT I WOULD WANT A REFUND.
Thank you,

Will keep you inform when the item was sent and show the proof. Thanks.

User

Ok np, we will submit to Qoo10 for process for refund after receive the item and checking thank you

User

Item sent out. Please update when received. Thanks.
See attached file.

User

Np, you are welcome. Kindly please check back on friday with us again thank you

User

Have you received the return item yet?

User

Dear Customer, i have receive the parcel return yesterday and have test it all today. The item was confirm faulty and will process to Qoo10 for the refund to you as your request thank you

User

Yes, thank you. But Qoo10 only refund the item cost. How about the return postage cost?

User

Can you provide your bank acct number? Thats the max Qoo10 can refund as i check as thats the amount you paid for. thank you

Processing
2017-05-12
ell*******
User

Hi , just to check how many hour can the humifier last? Thanks

User

Dear, let me check the time before reply to you as im using it also but did't not check it as there is 2 speed plus i did stop when at my desk thank you

Answered
2017-05-07
tan*******
User

Hi, I have bought one already. It is very good. May I know how often should I change the filter? Thanks.

User

Dear Customer, recommend for filter changing is every 2mth and can drag to 3mths max. thank you

User

Thanks! Will buy more humidifier and filter.

User

Np, you are welcome

Answered
2017-05-06
loa*******
User

Is ther any sound fm this device when plug in?

User

Dear Customer, there is no sound at all. Thank you

Answered
2017-04-28
jan*******
User

If I purchase without extra filter now, am I able to buy only the filter in future without buying the air humidifier?

If yes, how do I purchase it?

User

Dear Customer, the filter can be request upon Qpay payment to us and we will make the arrangement to sent. The filter listing maybe put up in the future but not atm as most customer have bought extra filter which can last thm quite sometime thank you

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