Secret Life
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POWER MINISHOP RATE 90%
Bamboo Fiber Lace Panties Buy 1 Free 1/Organic BambooNaturally Breathable/By Suanny/Super Comfy
26 items sold
5.90

Bamboo Fiber Lace Panties Buy 1 Free 1/Organic BambooNaturally Breathable/By Suanny/Super Comfy


Customer who recommended this item
106 (Based on 117 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Incorrect or Missing unit number Seller 2017-10-14
Please treat our staff as you would want to be treated Seller 2017-09-06
Normal Mail Delivery Policy Acceptance When Purchase Seller 2017-07-15
more
Manufacturer/
Place of origin
Product of Japan Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (50)

Customer Photo Review board

Highly Recommend Good quality

Fast delivery & good quality!

Type:Bamboo Fiber Lace Panties | Color:S1 Mint Green

+ Add this option
Oct 07, 2017
pei*******

Recommend Free size

Suitable for s to m size, for me be smaller

Type:Bamboo Fiber Lace Panties | Color:S16 Purple

+ Add this option
Sep 29, 2017
shi*******
Sep 13, 2017
red*******
Sep 04, 2017
irw*******

Highly Recommend Soft & Stretchy product, Fast Delivery

Satisfied with purchase

Type:Bamboo Fiber Lace Panties | Color:S8 Lemon Yeloow

+ Add this option
Sep 01, 2017
ypf*******

Customer Review (117)

Customer Review board
Rating Feedback Date Written by
Recommend Oct 17, 2017 Poh*******
netural Oct 13, 2017 ang*******
Highly Recommend Oct 07, 2017 pei*******
Highly Recommend Oct 02, 2017 wes*******
Highly Recommend Sep 30, 2017 lee*******
Recommend Sep 29, 2017 ave*******
Recommend Sep 29, 2017 shi*******
Highly Recommend Sep 28, 2017 blu*******
Highly Recommend Sep 13, 2017 red*******
Highly Recommend Sep 12, 2017 shw*******

Item Q&A(10)

Status
Question & Answer
Date
Member
Notice
Seller

Dear Customer, please double check and make sure your input delivery address is correct. If you have select normal mail delivery likely will ended up in singpost Mail room if you are lucky it will return back to us (We have return label at the back) if not we are not not responsible for the lost.

Notice
Seller

Do not abuse our staff. Treat us as you wanted to be treated. Don't threaten us Eg. This is my 1st and last time buy from your shop/ This shall be my last order. I going to report police. I going to make small claim. SG have law, i reserve my right and i can sue you ! Well we will be happy to shortlist you too.

Notice
Seller

Dear Customer, we have explain normal mail delivery is a non standard mail parcel which delivery may take up to 4weeks for the unlucky one. But many cannot believe or accept this. Please note if you select normal mail delivery it will mean you have accept the normal mail policy and in the event of long delay you are willing to wait. If no kindly please choose Qxpress. Qxpress is very cheap courier door to door delivery which cost only $3.99 and fast delivery leadtime 1-2days (Include Sat/Sun) unlike other courier delivery eg taqbin $7 lead time 2-3 days (Include Sat/Sun) Its come with tracking number so no worries no headache no lost track. Thank you

Notice
Seller

Normal mail encounters Risk of Lost mail and higher risk if you put Business/School/Hostel/Shop address for delivery, please kindly put residential address for delivery, Buyer have to take responsibility for the risk due to your selected choice of normal mail delivery. (Normal mail deliver to mailbox only, not Door to Door and delivery company is by Singpost). If you have no other choice please use tracking delivery Qxpress for non residential address. Thank you very much

Notice
Seller

Alot of people have this confuse 1st the item is like letter delivery next day recevied ! Wrong your item is a parcel or Non-Standard Mail.

2nd Singpost very efficacy i doubt they are slow or will have such a long delay or lost of mail. Wrong ! Singpost even stated they have lots of undelivered mail and stood at around 5%.

3rd many people like to use this scenario, i got buy many things at Qoo10 normal mail delivery all receveid within 3-5days but yours now over 5days still not recevied ! Its is impossible please send me the item ! Well please we don't need to hold your parcel. The delivery is all along by singpost if your parcel being delay is 1 of the few % which is why longer then usual lead time.

So please even if stated 2-5 workings afew % might recevied up to 3weeks later !! Unbelievable and impossible !! Fine well call this number to find out yourself singpost contact 1605 (24/7 Customer Care Hotline) Thank you


Notice
Seller

This Area is only mean for Secret Life Shop (Normal mail delivery)
Undelivery/Parcel Return/Lost & Found

To check for Returned mail/parcel check on the link page. We take picture of all returned parcels and put in this listing below. You may check and search if you have not recevied your normal mail delivery for 1-2 weeks later thank you


Please copy and paste the link below :
http://list.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=493882434

Notice
Seller

Here we like to highlight one thing many people misunderstand or mislead for SINGPOST POSTAGE DELIVERY.

Parcel delivery is 2-5 working days (Note is working day, which mean sat/sun not counted) This is even stated in singpost website the link here http://www.singpost.com/send-receive/sending-within-singapore/ordinary-mail-local


Notice
Seller

Non-receipt Claim issue (Did not receive the item )
All our delivery are using Qexpress which come with tracking number. Link http://www.qxpress.asia/eng/html/customer_tracking.html
Please make an effort to check your tracking number before issuing non-receipt claim. And please to contact us if tracking issue not correct example item sent but yet to recevied it. We will investigate the issue with Qxpress, your email maybe require for follow up case.

For Singpost normal mail delivery. If you still did not receive the item after 14 days the item was ship out, please contact seller thru Q&A.
Items ship out under 14 days will only consider as delay and seller will only consider signpost lost the mail after 14 days.


Please contact seller first before issuing any exchange, non-receipt claim. If you really want to issue the claim, you must clear the claim after the case was solved.

Notice
Seller

Submission of claims
Any return or exchange of items will be applicable within 14 days upon receiving of the item

Any shortage of item or wrong item received
Provide picture of the item contents within the parcel package
Contact seller thru Q&A, redelivery for exchange will be arrange

Defective item issue
Provide picture of the defective area of the received item
Shipping fee will be incurred from seller end.
Return the defective item if seller request otherwise the defective item do not need to return

Answered
2017-09-25
ave*******
User

Hi Dear, is this suitable for maternity use? =)

User

Dear Customer, our advise is not recommend. During this time should get something bigger size as this have tight effect

Unanswered
2017-07-20
mst*******
User

Hi, do you hv the measurement? Length / height in cm?

Answered
2017-07-20
jea*******
User

Are we able to choose the colour for the free pieces?

User

Dear Customer, you can indicate at the memo thank you

Answered
2017-07-11
jjo*******
User

Hi Seller,
I've just received the 14pcs from Qxpress 10min ago.
Just checked and realised there is a hole on the fresh
pink one (see attachment). Please send a new pcs of the
fresh pink via normal mail to me. Thanks.

Ordered date: 03 July 2017
Cart no: 111622034
Order no: 220997931 (hole found on fresh pink one)
Order no: 220997925,220997928,220997929,220997930
(well received)

User

Dear Customer, sry for the issue regards the small hole. I will arrange to sent you the replacement tml thank you

Answered
2017-07-05
shi*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-07-05
jan*******
User

Do you have large size for the panties. Can't fit into free suze.

User

Dear Customer, for this item only have free size and waist up to 75.9cm thank you

Answered
2017-05-14
man*******
User

Hi, i place order for 1-for-1 grey color. Pls send 1 grey and 1 coffee instead of 2 grey. Thank you.

User

Ok sure well noted with thanks

Answered
2017-05-10
alb*******
User

Hi

When I selected 3 total price is $29.70, why is there still shipping charge?

User

Dear, may i check if you have selected Qxpress delivery? Free delivery for normal mail $25 and for Free Qxpress delivery $40 thank you

User

Noted, thank you.

User

Np, you are welcome

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